After-Hours Service Delivery Lead: Client Satisfaction

Overview A leading IT service provider in Pretoria is seeking a Service Delivery Co-Ordinator to ensure high quality servicing and client satisfaction. Responsibilities Monitor ticket resolutions Facilitate on-site service Support staff recruitment Qualifications Strong communication skills Strong administrative skills At least 2 years of relevant experience...

PURPOSE OF THE ROLEProactively identify roadblocks to high quality servicing and implement strategies to deliver the required level of service to the client, utilizing the on-site resources. Monitor and attend to all tickets related to the Service Delivery Co-Ordinator Role. Support any issues that may arise at other sites, that impact customer satisfaction,...

A leading IT service provider is seeking a Service Delivery Co-Ordinator in Pretoria. In this role, you will ensure high-quality service and client satisfaction by monitoring ticket resolutions, facilitating on-site service, and supporting staff recruitment. The position requires working Thursday to Sunday from 18:00 to 06:00 within a collaborative team...

Tshwane, ZAFull-TimeHerotel BusinessJob OpeningsService Delivery ManagerHerotel Business is inviting applications for the Service Delivery Manager position to be based in Tshwane.This person will report to the Chief Operations Officer.PURPOSE OF THE ROLE:The Service Delivery will be responsible to lead and oversee the end-to-end delivery of...

Herotel Business is inviting applications for the Service Delivery Manager position to be based in Tshwane. This person will report to the Chief Operations Officer. PURPOSE OF THE ROLE: The Service Delivery will be responsible to lead and oversee the end-to-end delivery of telecommunications services across the country, ensuring optimal performance from...

Structure, Grade & Reporting Job grade S6 Business Unit Digital Platform Solutions Department Retail Solutions Position reports to Manager: Service Delivery Span of Control 0 Core Description To manage and control the resources required to deliver the contracted services to clients by being fully aware of the status of all services provided to the client as...

Job purpose:Our Service Delivery Managers are professional Technical Services Managers responsible for co-coordinating the delivery of services into our customer. The SDM plays a vital role in creating long-term healthy service provider - customer relationships, acting as the bridge between the client and our operational delivery teams. The key...

Duties & Responsibilities General Responsibilities: Digital Communications: Engage with students, tutors, parents, and guardians through digital channels like WhatsApp, emails, and calls. Manage communications effectively to address queries, provide support, and facilitate smooth interactions. Service Management: Handle service management tasks to support...

Location: Hybrid (South Africa)Employment Type: Full-TimeIndustry: SaaS | Service Delivery | Operations Leadership WatersEdge Solutions is hiring a strategic and hands-on Head of Operations and Delivery to lead cross-functional operations and drive excellence in project execution. This is a senior-level role designed for a leader who thrives in fast-paced...

Snr Specialist: Service Delivery Operating Division: Transnet Rail Infrastructure Manager (TRIM) Employee Group: Permanent Department: TR-Buss Improv. Strategic Projects-PKT Location: Parktown Reporting To: Function Specialist: Contracts & Service Grade: E Reference: req3691 The closing date is on . It is the responsibility of the applicant to ensure that HR...