Current jobs related to Network Operations Shift Managers - Johannesburg - TalentCru

  • Network Operations Shift Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa TalentCru Full time

    Job DescriptionTalentCru is seeking a highly skilled Network Operations Shift Manager to join our team. As a key member of our operations team, you will be responsible for managing network operations 24/7/365, coordinating shift workers, and ensuring seamless operations around the clock.Key ResponsibilitiesNetwork Operations Management: Oversee network...

  • Network Operations Shift Managers

    4 months ago

    Johannesburg, South Africa Adcorp Holdings Full time

    **Synopsis** We are seeking skilled Network Operations Shift Managers to join a forward-thinking company. Do you thrive in fast-paced environments, coordinating teams to ensure seamless operations around the clock? If so, we have an exciting opportunity for you to join a leading team as a Network Operations Shift Manager! **Please note this is a 12-MONTH...

  • Network Operations Shift Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa TalentCru Full time

    Network Operations Shift ManagerTalentCru is seeking a skilled Network Operations Shift Manager to oversee 24/7/365 network operations. The successful candidate will coordinate shift workers, ensure continuous site monitoring, handle corrective intervention tickets, and provide Tier 2 network support, including escalation management.Key...

  • Network Operations Shift Managers

    4 months ago

    Johannesburg, South Africa TalentCru Full time

    We are seeking skilled Network Operations Shift Managers to join a forward-thinking company. Do you thrive in fast-paced environments, coordinating teams to ensure seamless operations around the clock? If so, we have an exciting opportunity for you to join a leading team as a Network Operations Shift Manager!Please note this is a 12-MONTH contract.Your role...

  • Network Operations Shift Manager

    2 weeks ago

    Johannesburg, South Africa TalentCru Full time

    We are seeking a skilled Network Operations Shift Manager to oversee 24/7/365 network operations. The successful candidate will coordinate shift workers, ensure continuous site monitoring, handle corrective intervention tickets, and provide Tier 2 network support, including escalation management.Experience: 3-5 years of experience in coordinating shifts,...

  • Network Operations Shift Manager

    2 weeks ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    We are seeking a skilled Network Operations Shift Manager to oversee 24/7/365 network operations. The successful candidate will coordinate shift workers, ensure continuous site monitoring, handle corrective intervention tickets, and provide Tier 2 network support, including escalation management.Experience: 3-5 years of experience in coordinating shifts,...

  • Network Operations Shift Manager

    2 weeks ago

    Johannesburg, South Africa TalentCru Full time

    We are seeking a skilled Network Operations Shift Manager to oversee 24/7/365 network operations. The successful candidate will coordinate shift workers, ensure continuous site monitoring, handle corrective intervention tickets, and provide Tier 2 network support, including escalation management. Experience: 3-5 years of experience in coordinating shifts,...

  • Network Operations Shift Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa TalentCru Full time

    TalentCru is seeking a seasoned Network Operations Shift Manager to lead our 24/7/365 network operations team.Key Responsibilities:Manage network operations 24/7/365, ensuring seamless transition and coverage of shift workers.Coordinate shift workers, including site monitoring, corrective intervention tickets, and Tier 2 network operations support...

  • Network Operations Shift Mananger

    4 months ago

    Johannesburg, South Africa Adcorp Holdings Full time

    **Synopsis** My client is seeking a Network Operations Shift Manager to manage network operations 24/7/365, coordinate shift workers, including site monitoring, corrective intervention tickets and Tier 2 network operations support requirements, including escalation management. **This is a 12-month contract.** **Qualification and Experience** - Relevant...

  • Network Operations Shift Mananger

    4 months ago

    Johannesburg, South Africa TalentCru Full time

    My client is seeking a Network Operations Shift Manager to manage network operations 24/7/365, coordinate shift workers, including site monitoring, corrective intervention tickets and Tier 2 network operations support requirements, including escalation management. This is a 12-month contract.Relevant qualificationBackground in overseeing network...

  • Operations & Customer Service Agent

    4 months ago

    Johannesburg, South Africa Shift Full time

    **Job Title**:Operations & Customer Service Agent **Location**:Johannesburg (working from home) **Contract**: 3 months contract **Hours**:Full time - 45 hours per week **Shifts: B**etween 8am and 11pm (UK time) - Any 5 out of 7 days per week **Salary**:R8,500 to R12,000 per month **Equipment**:Laptop, screen and UPS supplied Shift is a rapidly growing...

  • Network and Systems Engineer

    7 days ago

    Johannesburg, Gauteng, South Africa Global Network Recruitment Full time

    {"Key Performance Areas": "Our ideal candidate will be responsible for the following key performance areas: \u2022 Projects Implementation: 25% \u2022 Installing and configuring and support of Cloud & Information Systems: 20% \u2022 Operating Environment Maintenance and Support: 10% \u2022 Problem and Incident Management: 25% \u2022 Customer Satisfaction:...

  • Network Engineer

    4 months ago

    Johannesburg, South Africa Network Recruitment Full time

    Network Engineer Gauteng My client is looking for a Network Engineer who is confident, detail-oriented and deadline-driven. The Engineer Networking role is also responsible for designing, building, maintaining, and documenting the network security infrastructure. Job Experience & Skills Required: Relevant IT Networking and Security Certifications, plus...

  • Network Architect

    3 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title: Network EngineerJob Summary:Network Recruitment is seeking a highly skilled Network Engineer to join our team. As a Network Engineer, you will be responsible for designing, building, maintaining, and documenting the network security infrastructure.Key Responsibilities:Design and implement network security infrastructure, including firewalls,...

  • Shift Operations Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa RTT Full time

    Job SummaryWe are seeking a highly skilled and experienced Shift Manager to join our team at RTT. As a Shift Manager, you will be responsible for making tactical decisions based on performance indicators and exception dashboards to ensure that we meet our service level agreement to our customers.Key ResponsibilitiesProvide insights and information to...

  • Senior Manager

    3 months ago

    Johannesburg, South Africa MTN Nigeria Full time

    **Key Tasks**: Strategic input - Provide input into the Network Operations strategy - Develop the first line operational management strategy to achieve operational efficiencies and network uptimes - Develop the Network Operations Centre skills and capability development strategy Operational Excellence - Develop and maintain a progressive SOC (Service...

  • Network and Systems Engineer

    7 days ago

    Johannesburg, South Africa Global Network Recruitment Full time

    Competency Requirements:Knowledge:Thorough knowledge of networks and networking standards/governance in the telecommunications industry.Knowledge of Service Management principles.Office Tools like Excel, Visio, PowerPoint.Skills:Written and verbal communication skills.Practical understanding of network solutions design, implementation and support...

  • Network and Systems Engineer

    6 days ago

    Johannesburg, South Africa Global Network Recruitment Full time

    Competency Requirements: Knowledge: Thorough knowledge of networks and networking standards/governance in the telecommunications industry. Knowledge of Service Management principles. Office Tools like Excel, Visio, PowerPoint. Skills: Written and verbal communication skills. Practical understanding of network solutions design, implementation and support...

  • Factory Operations Manager

    2 days ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title: Factory ManagerNetwork Recruitment is seeking an experienced Factory Manager to oversee the daily operations of a mineral processing plant. The successful candidate will be responsible for ensuring production targets are met while maintaining the highest standards of safety and quality.Key Responsibilities:Oversee daily operations of the mineral...

  • Senior Network Operation Manager

    2 months ago

    Johannesburg, South Africa wePlace Full time

    PurposeSenior Network Operation Managers is responsible for keeping track of the day-to-day operation of all Active network related systems/equipment, projects, issues and incidents and, making sure they are healthy and running efficiently. This position will cover network performance, availability, ensuring compliance with SLA, customer satisfaction, Active...

Network Operations Shift Managers

4 months ago

Johannesburg, South Africa TalentCru Full time

We are seeking skilled Network Operations Shift Managers to join a forward-thinking company. Do you thrive in fast-paced environments, coordinating teams to ensure seamless operations around the clock? If so, we have an exciting opportunity for you to join a leading team as a Network Operations Shift Manager

Please note this is a 12-MONTH contract.

Your role will be responsible for managing network operations 24/7/365, coordinating shift workers, including site monitoring, corrective intervention tickets, and Tier 2 network operations support requirements, including escalation management.

  • Background in overseeing network infrastructure.
  • 3-5 years’ experience in coordinating shifts, managing resources effectively, and optimizing workforce schedules.
  • Substantial technical expertise in network operations, including hands-on experience with network monitoring tools and technologies.

 

Additional experience required:

  • Vendor daily performance and deliverables.
  • Power availability SLA management.
  • Alarm visibility.
  • MTTR, MTTD, TTR management.
  • NOC systems uptime.
  • Take accountability for 24/7 monitoring of the network infrastructure to identify and address potential issues promptly.
  • Manage and coordinate shift workers effectively to ensure continuous coverage.
  • Accountable for scheduling and optimizing resources during various shifts.
  • Responsible for handling corrective intervention tickets, diagnosing network problems, and implementing solutions to minimize downtime.
  • Take accountability for providing Tier 2 network operations support, and resolving complex technical issues within the defined service level agreements.
  • Manage escalations efficiently, ensuring proper documentation and communication with relevant stakeholders.
  • Accountable for coordinating with higher-tier support and external vendors when necessary.
  • Provide regular performance reports on network operations, highlighting key metrics, incidents, and resolutions.
  • Accountable for maintaining accurate and up-to-date records of network activities.

 

Core competencies, knowledge, and experience:

  • Ability to effectively coordinate shift workers, ensuring seamless transition and coverage.
  • Familiarity with scheduling and managing resources for round-the-clock network monitoring.
  • Expertise in site monitoring, understanding the key performance indicators, and responding to potential issues proactively.
  • Knowledge and skills in handling corrective intervention tickets promptly to address network disruptions.
  • Ability to troubleshoot and resolve network issues efficiently.
  • Proficiency in providing Tier 2 network operations support, including resolving complex technical issues.
  • Understanding of network protocols, technologies, and configurations.
  • Competence in managing escalations, ensuring timely communication and resolution of critical network incidents.
  • Ability to collaborate with higher-tier support teams and external vendors.
  • Strong communication skills to convey technical information clearly to both technical and non-technical stakeholders.