GANT - Store Manager - V&A Waterfront, Cape Town

GANT - Store Manager - V&A Waterfront, Cape Town Join to apply for the GANT - Store Manager - V&A Waterfront, Cape Town role at AVI Limited. A LEGACY OF LUXURY & STYLE Join GANT, where timeless American sportswear meets refined European elegance to create premium apparel for men, women, and children. We pride ourselves on a culture of excellence, teamwork, and innovation, with a strong sense of community that celebrates our South African heritage. Work with iconic global brands, thrive in a collaborative environment, and grow your career in design, retail, marketing, and more. Lead with Prestige: Are you a dynamic Store Manager with a passion for premium retail brands? Do you thrive in an environment where attention to detail, excellence, and customer experience take centre stage? If so, we are looking for a visionary leader to head one of our exclusive stores. Your Role As a Store Manager, you will inspire your team, elevate service standards, and drive sales success. This is more than just a management role—it’s an opportunity to craft an unparalleled shopping experience for a high‑end brand. Reporting to: Regional Manager Team: Permanent & Flexi Staff within the store Key Areas of Impact Creating An Exceptional Customer Experience Cultivate a service‑driven culture, ensuring customers receive a world‑class experience Implement action plans based on mystery shopper feedback to continuously elevate service standards Build strong relationships with customers and maintain a loyal client base Provide in‑store coaching and continuous training to refine sales and service skills Inspiring and leading a high‑performance team Recruit, mentor, and develop a high‑calibre retail team that embodies our brand values Drive performance through structured Individual Performance Agreements (IPAs), one‑on‑one coaching, and meaningful feedback sessions Recognise and reward excellence while ensuring accountability with clear expectations Foster a positive and motivating work environment that encourages growth Driving Sales and Operational Excellence Monitor daily sales performance and ensure every team member contributes to store targets Analyse the income statement and manage expenses to maximise profitability Maintain optimal stock levels in alignment with customer demand and store needs Ensure compliance with in‑store controls, visual merchandising standards, and premium store presentation Use key retail disciplines to manage store operations efficiently Achieving Business Targets Deliver on key metrics, including trading density, basket size, and salary‑to‑sales ratios Align team performance with brand goals, ensuring a seamless and luxurious shopping experience What It Takes To Succeed Experience that set you up for success Minimum of 5 years’ retail experience At least 12–18 months of management experience in a retail environment A deep understanding of the retail landscape, including brand positioning and customer engagement Qualifications & Certifications That Will Contribute To Your Success Matric / Grade 12 (essential) Tertiary Retail Qualification (advantageous) Additional Requirements That Will Enhance Your Impact For Success Knowledge of Industrial Relations (IR) laws and ability to initiate enquiries Strong understanding of profit & loss statements and retail financials Experience in merchandising, stock control, and store administration Ability to recruit and build a team that represents a luxury retail brand Why Join GANT Iconic Brand Legacy: Work with an exclusive and influential brand known for its inimitable style and quality craftsmanship. Collaborative Culture: We value teamwork and accountability, where every contribution matters. Innovation and Excellence: Thrive in a company focused on high standards and innovation Take the Next Step with GANT Step into a world where timeless style meets innovative craftsmanship. GANT offers you the chance to grow your career with a brand that has shaped fashion since 1949. Whether your passion lies in design, retail, marketing, or beyond, you’ll thrive in a diverse, collaborative environment that celebrates excellence, creativity, and ambition. Let’s grow together and shape the future of iconic, premium apparel. #J-18808-Ljbffr