E-Commerce Sales Support Specialist
1 week ago
E-Commerce Sales Support Specialist At TalentPop App we’re redefining how e‑commerce brands connect with their customers—turning every interaction into an opportunity for engagement, retention, and sales. As an E‑Commerce Sales Support Specialist, you’ll be the voice that helps customers complete their shopping journey, recover abandoned carts, and discover products they’ll love. If you’re passionate about sales and enjoy converting conversations into conversions, this role is for you. Responsibilities Customer Engagement: Assist customers via chat, email, phone, and SMS with inquiries about products, orders and returns while promoting a positive and sales‑oriented experience. Drive Sales: Proactively identify opportunities for upselling, cross‑selling, product bundling, and subscription recovery to increase conversions and customer retention. Recover Opportunities: Support abandoned‑cart follow‑ups, win‑backs and post‑purchase engagement to maximize sales potential. Order Management: Resolve order concerns quickly and accurately, turning potential issues into successful customer experiences. Represent the Brand: Ensure every interaction reflects the brand’s identity, values and tone for a consistent premium experience. Insights & Collaboration: Track customer interactions and share trends with internal teams to optimize sales strategies and overall customer engagement. Qualifications At least 1 year of proven remote/online sales and customer support experience. Prior e‑commerce experience (upselling, cross‑selling, subscription recovery, abandoned‑cart assistance or post‑purchase support). Strong persuasive communication skills and a natural ability to convert leads and close opportunities through excellent relationship‑building. 1 year of customer service experience via phone, email or chat is required; e‑commerce sales experience is a plus. Familiarity with Shopify, Gorgias, Zendesk, CRM tools or customer engagement platforms is a plus. Self‑motivated, goal‑oriented and able to thrive in a fast‑paced remote environment. Technical Requirements Personal PC or laptop with an i5 processor or higher. Stable internet connection with at least 15 Mbps upload and download speeds. Quiet, professional workspace for calls. Benefits Earn commissions and enjoy annual performance‑based raises. Paid time off to relax and recharge. HMO health coverage or a monthly health stipend for your well‑being. Performance and recognition bonuses for top achievers. 100 % permanent work‑from‑home setup. A supportive, friendly team culture with real opportunities for growth. Application Code When applying please include the application code BCS . This helps us review your application faster. Location Cape Town, Western Cape, South Africa Employment Details Seniority level: Entry level | Employment type: Full‑time | Job function: Other | Industries: IT Services and IT Consulting #J-18808-Ljbffr
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E-Commerce Sales Support Specialist
1 week ago
WorkFromHome, South Africa TalentPop App Full timeJoin to apply for the E-Commerce Sales Support Specialist role at TalentPop App 1 day ago Be among the first 25 applicants Join to apply for the E-Commerce Sales Support Specialist role at TalentPop App Join TalentPop App as an E-Commerce Sales Support Specialist! At TalentPop App, we’re redefining how e-commerce brands connect with their customers —...
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E-Commerce Sales Support Specialist
1 week ago
WorkFromHome, South Africa TalentPop App Full timeE-Commerce Sales Support Specialist – TalentPop App We’re redefining how e-commerce brands connect with customers, turning every interaction into an opportunity for engagement, retention, and sales. As an E-Commerce Sales Support Specialist, you’ll be the voice that helps customers complete their shopping journey, recover abandoned carts, and discover...
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E-Commerce Sales Support Specialist
1 week ago
WorkFromHome, South Africa TalentPop App Full timeGet AI-powered advice on this job and more exclusive features. Join TalentPop App as an E-Commerce Sales Support Specialist! At TalentPop App, we’re redefining how e-commerce brands connect with their customers — turning every interaction into an opportunity for engagement, retention, and sales. As an E-Commerce Sales Support Specialist, you’ll be the...
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E-Commerce Sales Support Specialist
1 week ago
WorkFromHome, South Africa TalentPop App Full timeJoin to apply for the E-Commerce Sales Support Specialist role at TalentPop App At TalentPop App, we’re redefining how e-commerce brands connect with their customers — turning every interaction into an opportunity for engagement, retention, and sales. As an E-Commerce Sales Support Specialist , you’ll be the voice that helps customers complete their...
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E-Commerce Sales Support Specialist
1 week ago
WorkFromHome, South Africa TalentPop App Full timeE-Commerce Sales Support Specialist at TalentPop App – join us to be the voice behind our e-commerce brands, helping customers complete their shopping journey and turning interactions into opportunities for engagement, retention, and sales. Application Instructions IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK! To ensure your application is reviewed by...
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Remote E-commerce Support
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeA leading e-commerce partner is seeking a Customer Support and Sales Specialist to enhance customer interactions and drive revenue growth. This role requires experience in customer support and sales, exceptional communication skills, and a strong understanding of e-commerce operations. Enjoy competitive pay, flexible working, and opportunities for career...
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E-Commerce Sales Specialist
4 weeks ago
WorkFromHome, South Africa TalentPop App Full timeE-Commerce Sales Specialist at TalentPop App At TalentPop App, we partner with cutting-edge e-commerce brands to transform their customer interactions from simple support into powerful revenue drivers. As an E‑Commerce Sales Specialist, you will be the driving force behind increasing sales, boosting retention, and delivering a luxury‑level...
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Remote E-Commerce Sales Support Specialist
1 week ago
WorkFromHome, South Africa TalentPop App Full timeA fast-growing e-commerce support company in Durban is looking for an E-Commerce Sales Support Specialist. In this entry-level role, you will engage with customers through various channels, driving sales and managing orders. Ideal candidates should have at least one year of remote sales experience, strong communication skills, and familiarity with customer...
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E-Commerce Sales Specialist
4 weeks ago
WorkFromHome, South Africa TalentPop App Full timeE-Commerce Sales Specialist at TalentPop App: Turn Conversations into Conversions! At TalentPop App, we partner with cutting‑edge e‑commerce brands to transform their customer interactions from simple support into powerful revenue drivers. As an E-Commerce Sales Specialist , you will be the driving force behind increasing sales, boosting retention, and...
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E-Commerce Sales Specialist
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeE-Commerce Sales Specialist at TalentPop App: Turn Conversations into Conversions! At TalentPop App, we partner with cutting-edge e-commerce brands to transform their customer interactions from simple support into powerful revenue drivers. As an E-Commerce Sales Specialist, you will be the driving force behind increasing sales, boosting retention, and...
