UX/UI Designer

9 hours ago

Johannesburg, South Africa Africonology Solutions Full time

Job Title UX/UI Designer (Experience Cloud & Human-Centered Design) Location South Africa Industry Financial Services / Digital Channels Contract Type Open Key Responsibilities Design and optimise user journeys, wireframes, prototypes, and UI components for customer and partner-facing Experience Cloud portals. Apply human-centered design principles to create intuitive, accessible, and visually aligned user experiences. Conduct journey mapping, usability research, and insights analysis to inform design decisions. Enhance customer experience through guided workflows, streamlined navigation, and 360° experience views aligned to standards BR-03 and BR-04. Collaborate with Product Owners, Business Analysts, Solution Architects, and Developers to ensure design feasibility and implementation fidelity. Maintain and evolve design systems, UI patterns, and brand-aligned components across digital touchpoints. Conduct usability testing, prototype reviews, and stakeholder workshops to validate and refine solutions. Deliver high-quality design artefacts that align with enterprise UX guidelines and accessibility standards. Minimum Requirements Degree or Diploma in Design, UX, HCI, or related field. NN/g Certification (Nielsen Norman Group). 6+ years' experience in UX/UI design within digital platforms, ideally financial services. Proven experience designing for Salesforce Experience Cloud portals. Strong capability in wireframing, prototyping, and interaction design tools (Figma, Sketch, Adobe XD). Solid understanding of human-centered design, journey mapping, and component-based UI systems. Experience working within Agile or hybrid delivery environments. Strong portfolio demonstrating portal design, workflow optimisation, and user experience enhancements. Key Skills & Competencies Human-centered design (HCD) UX research & usability analysis Journey mapping & workflow design Experience Cloud portal design Interaction & visual design Prototyping (Figma, XD, Sketch) Stakeholder collaboration Accessibility & UX governance Why Join Us? Shape high-impact digital experiences for a leading financial institution. Work on modern Salesforce Experience Cloud platforms with strong executive visibility. Create intuitive, meaningful journeys that uplift customer satisfaction and engagement. Seniority Level Mid-Senior level Employment Type Full-time Job Function Analyst #J-18808-Ljbffr

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