Technical Onsite Support

2 weeks ago


Johannesburg, South Africa Hemmersbach GmbH & Co. KG Full time

Enthuse customers and provide best experience through best in class hardware, software and technical support services Contact us directly if you have any questions about this open job position Experience in OS, Apps and H/W installation and troubleshooting depending on project products Able to provide feedback on new technical processes to help drive efficiency Handle inbound calls and answer questions Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system Providing support for service requests involving PCs, laptops, phones, and peripheral devices. Resolving hardware and basic software issues. Providing feedback on technical processes to support efficiency improvements Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. Buddy program Employee Assistance Programme Health/ Medical insurance Internal career development program Onboarding program #J-18808-Ljbffr


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