Director of Product Design

5 days ago

Cape Town, South Africa M-KOPA Full time

Director of Product Design at M-KOPA We are looking for a Director‑level Head of Product Design to lead and evolve our Product Design function as we scale up and drive digital and financial inclusion across our markets. About Us We foster a culture where design excellence is celebrated and design thinking is embedded throughout the organization. Our team values innovation, collaboration and impact‑driven design. Design is central to our mission of creating transformative financial partnerships that often serve as customers’ first entry point into formal financial services. Responsibilities Lead the strategic direction and evolution of our Product Design function Collaborate with Product Management and technology leadership to define overall UX strategy Build and maintain design systems that ensure visual cohesion while enabling rapid innovation Review design work to ensure quality and cohesion before release Mentor design team members and foster a sense of belonging while advancing their careers Work with marketing teams to ensure visual cohesion across the M‑KOPA brand Translate design metrics into business outcomes that executives understand and value This role requires frequent travel across operational markets. An ideal candidate should either be based in one of our markets or be willing to relocate to be at the heart of Africa’s most dynamic tech hubs. Qualifications 10+ years experience leading design teams and complex digital product projects Deep understanding of UX strategy with the ability to balance business goals with user needs Experience building and maintaining design systems across multiple touchpoints Solid leadership and mentoring capabilities Ability to work with diverse, cross‑functional teams across multiple countries Strong interpersonal, communication and collaboration skills Experience translating design impact into business metrics Experience in fintech or similar industries Why M-KOPA? We empower our people to own their careers through diverse development programs, coaching partnerships and on‑the‑job training. We support individual journeys with family‑friendly policies, prioritise well‑being and embrace flexibility. Equal Opportunity Statement M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of forced or child labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily. We do not collect or charge any money as a pre‑employment or post‑employment requirement. Applications for this position will be reviewed on a rolling basis. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful, M-KOPA will undertake pre‑employment background checks as part of its recruitment process. Senior Level: Director | Employment Type: Full‑time | Job Function: Product Management and Marketing #J-18808-Ljbffr

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