Product Specialist

Product Specialist – Lenovo Infrastructure Solutions – Rectron South Africa Job Purpose Maintain and grow the Rectron client base through promoting and selling Rectron’s product range. Reseller Transformation and Engagement Work with resellers to upskill their teams for conversations on Lenovo Server and Infrastructure Solutions. Send quotes to resellers based on their requirements. Propose alternate solutions to resellers where you believe this would make sense for the situation. Maintain a good understanding of the reseller landscape to bring in the relevant resellers and move projects along. Work with resellers to drive opportunities to closure. Identify high‑potential resellers based on data from existing transacting resellers. End Customer Engagement Assist resellers in their engagements with end customers to articulate the value of Rectron solutions against their strategic objectives. Work with resellers to deliver proof of concepts where required. Uncover latent opportunities that resellers may not have identified when engaging with end customers. Construct solutions based on customer requirements. Build out project plans with timelines in collaboration with resellers. Vendor Engagements Engage vendors on conversations where required. Maintain a good level of understanding of vendor funding and programs to leverage these for resellers and customers. Develop deep relationships with top customers and other high‑potential customers. Recruit customers to grow the customer base. Be the largest contributor in terms of customer recruitment in your product line. Understand the challenges facing the market to find innovative solutions. Knowledge Maintenance Maintain a high level of knowledge across Lenovo Server and Infrastructure Solutions through regular training. Ensure upkeep of relevant vendor certifications. Maintain awareness of competitive solutions to effectively sell against them. Work with product managers to understand priorities in their product lines. Keep abreast of technology trends. Stay updated with the latest marketing trends. Core Competencies Sales capability. Identify opportunities among broader end customers. Call down on the reseller base. Work with product managers to identify white space. Comfortably speak about new products. Computer literacy and PC skills. Microsoft Word: proper formatting, typing documents. Microsoft Excel: pivot tables, V‑lookup, filtering, sums. Microsoft PowerPoint: basic, neat presentations. Microsoft Outlook: email, scheduling, attachments. Skype for Business: messaging, conference calls. Dynamics CRM: data capture and reporting. Effective communication, clear professional communication, timely stakeholder response. Problem solving: analyse and proactively find solutions. Know when to ask for help from internal or vendor resources. Key Performance Indicators Reseller Engagements Meetings with resellers to develop. Provide feedback on all reseller engagements with suggestions for activities. Ensure queries are responded to within a reasonable time frame. Administrative On‑time submission of reports required by Rectron. Logging of opportunities on CRM. Training Attendance at Lenovo training sessions – online and in person. Provide regular training to the Rectron sales team, at least once every two months. Marketing Assist where necessary on the execution of marketing activities. Communicate marketing activities to the customer base. Internal Back Up Ensure your internal back‑up understands your product set and is well informed on all pending deals. Education, Qualification and Experience Minimum: Matric qualification, with a degree or diploma as an advantage. At least 2–3 years product specialist experience in an IT sales environment. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development #J-18808-Ljbffr