Revenue Operations Manager

Our client is rapidly scaling across multiple verticals and is focused on unlocking GTM efficiency, elevating decision quality, and accelerating outbound growth. Embedded within the GTM organization but operating cross-functionally, they rely on this role to serve as the operational backbone for Sales, Marketing, Customer Success, and Finance. Their mission is to establish clarity, build scalable systems, and ensure the organization operates with accurate, centralized, and actionable data. Location: Full-time | 9 AM – 5 PM EST Role Overview The Revenue Operations Manager will play a mission‑critical role in ensuring Sales, Marketing, and Customer Success teams operate efficiently through streamlined systems, trustworthy data, and optimized processes. This role is a hybrid between BizOps and RevOps—focused on building the connective tissue between strategy, execution, and continuous improvement across GTM teams. The position will manage the GTM tech stack (HubSpot and surrounding tools), own core dashboards and performance metrics, and support GTM leadership with operational clarity and decision‑ready insights as the company scales its vertical strategy. Key Responsibilities Funnel & Process Optimization Streamline HubSpot CRM, automation, and lifecycle workflows. Provide leadership with clear visibility into channel performance (outbound, PLG, inbound pages, landing pages, partnerships). Reduce rep manual workload by 5–10 hours per week. Build dashboards covering pipeline health, conversion rates, activity performance, and cohort trends. Shorten deal cycles by 20–30 %. Improve forecast accuracy and support proactive coaching with reliable, centralized data. GTM Reporting & Forecasting Maturity Centralize dashboards for AGMV, funnel conversion, rep productivity, churn, and attribution. Improve forecast accuracy and enable proactive coaching. Institutionalize quarterly business reviews with actionable segment analysis. Systems Integration & Data Enrichment Oversee integrations across the GTM stack (Zapier, Clearbit, Apollo, etc.). Partner closely with Clay to synchronize enrichment, scoring, and routing logic between Clay and HubSpot. Reduce manual work through automation and smarter workflows. Lead Generation Uplift Spearhead data‑driven lead list generation. Drive 30 %+ increase in BDR efficiency through improved targeting and routing. GTM Enablement & Rep Productivity Guide Sales and CS teams in proper pipeline management, stage adherence, and accurate activity logging. Support the development of high‑performing email sequences and calling workflows. Promote operational consistency across reps and channels. Systems & Workflow Enablement Own HubSpot configuration across deal stages, contact lifecycle, pipeline segmentation, and automation. Partner with Sales and CS leads to refine stage definitions, routing logic, scoring models, and attribution practices. Maintain integration quality and reduce manual intervention through automation (e.g., Zapier, Retool, Clearbit, Apollo). Evaluate and implement improvements across the GTM tool stack, including outreach tools, dashboarding, and enrichment capabilities. Reporting & Analysis Own weekly GTM performance dashboards and underlying data hygiene. Deliver cohort analysis, segment performance views, and monthly business reviews for Sales and Success. Build headcount, compensation attainment, and vertical/territory performance models to support GTM decisions. Provide ad‑hoc analysis on pricing tests, churn drivers, and operational bottlenecks. Integrations, Automations & Enrichment Manage integrations across Zapier, Clearbit, Apollo, and other GTM tools. Partner with Clay to sync enrichment logic and scoring rules with HubSpot. Automate manual workflows to streamline GTM motions and reduce rep workload. GTM Strategic Projects Support quota setting, ramp modeling, and hiring benchmarks alongside GTM leadership and Finance. Lead change management for process updates impacting Sales, CS, or Marketing teams. Co‑design compensation logic and commission tracking processes with Finance and Sales. Support onboarding, SOP adherence, and adoption tracking for GTM processes. Qualifications Experience 5+ years of experience in RevOps, Sales Ops, or GTM Systems roles (IC‑level). Deep expertise in HubSpot administration (workflows, sequences, scoring, attribution, reporting). Experience with Zapier, Apollo, Clearbit, and data enrichment workflows. Strong understanding of outbound, inbound, and PLG funnels. Technical proficiency in integrations, data mapping, and workflow automation. Strong analytical skills with ability to produce clear reporting and insights. Ability to enforce data governance and rep adherence. Experience working with Clay for enrichment and scoring (nice to have). Prior exposure to PLG motions or SaaS sales motions (nice to have). Experience with LATAM or Africa‑based workflows and global GTM teams (nice to have). Skills Strong operational instincts and ability to build clean, scalable GTM infrastructure. Ability to translate messy systems into streamlined processes. Proficiency in building dashboards, models, and decision‑ready analysis. Comfort leading cross‑functional collaboration with Sales, CS, Marketing, and Finance. Strong communication skills for driving alignment, adoption, and change management. Detail‑oriented mindset with high standards for data accuracy and hygiene. Adaptability and ability to support a fast‑scaling GTM environment. What Success Looks Like Every AE and AM can clearly describe their position in the funnel and next steps. Weekly dashboards are trusted and actively used by GTM leadership for coaching and forecasting. Sales and CS motions reflect clarity, automation, and minimal complexity. GTM leadership receives faster, better answers to strategic questions and adjusts confidently. Headcount planning, quota setting, and compensation discussions are data‑driven. Opportunity This is a force‑multiplier role where success is measured by how effectively others can operate. The role reports to the CEO while remaining deeply embedded within GTM, offering high cross‑functional exposure. There is potential for the scope to expand into lifecycle marketing operations or product analytics depending on interest and organizational needs. Apply now Application Process To be considered for this role these steps need to be followed: Fill in the application form Record a video showcasing your skill sets #J-18808-Ljbffr