Strategic Growth Manager

4 days ago

Cape Town, South Africa Arvo Full time

Strategic Growth Manager Location: Ideally Cape Town (head office based in Gardens); candidate may also reside in Johannesburg. About the role Our client is seeking a Strategic Growth Manager to own and grow revenue across a portfolio of enterprise accounts. The role spans the full customer lifecycle: onboarding, value realisation, retention, and expansion using data, commercial rigor, and senior stakeholder engagement to deliver measurable outcomes. About the company Our client is a fast‑growing technology partner to large enterprises. They value high ownership, low‑ego collaboration, and performance in a high‑trust environment, and they work cross‑functionally to deliver a best‑in‑class client experience. Responsibilities Own the enterprise client journey end‑to‑end: onboarding, value delivery, retention, and account development. Grow revenue through adoption, upsell, and cross‑sell by analysing usage and commercial trends to spot and close gaps. Serve as a strategic advisor to senior stakeholders; build multi‑level, consultative relationships that drive alignment and outcomes. Champion product performance in client environments; remove blockers and embed best‑practice implementation. Ensure service excellence: oversee SLAs, track tickets and escalations proactively, and coordinate timely resolution. Collaborate cross‑functionally with Sales, Product, Legal, Support, Finance, Data, and Leadership to deliver a seamless client experience. What is on offer Base salary: R81,–R, per month, aligned to level and experience. Commission Details to be discussed in offer stage. Equity Details to be discussed in offer stage. Growth & impact Autonomy to shape account strategy, visibility with senior leadership, and the chance to drive meaningful revenue outcomes. Requirements Bachelor's degree or equivalent practical experience. 5+ years in management consulting, product management, investment/portfolio management, or a closely related field. Strong commercial acumen; connects business drivers to value and revenue outcomes. Analytical, data‑driven decision‑maker with solid problem‑solving and project management skills. Confident engaging executive stakeholders; excellent communication, influence, and negotiation abilities. High‑EQ relationship builder who thrives in fast‑paced, high‑ownership environments. Nice to have Analytical/statistical background; familiarity with payments/e‑commerce technologies and market trends. Logistics Willingness to travel as needed (up to ~30% of your time). #J-18808-Ljbffr

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