Assistant Manager-Customer Care Voice-Inbound
2 weeks ago
Assistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Professionals in this group are responsible for managing inbound calls, queries via email and chat, and customer service enquiries. Individuals identify and assess customer’s needs and work with the team to resolve issues. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Business Consulting and Services #J-18808-Ljbffr
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Assistant Manager-Customer Care Voice-Inbound
2 weeks ago
Cape Town, South Africa EXL Full timeAssistant Manager - Customer Care Voice (Inbound) Location: EXL, Cape Town, Western Cape, South Africa Posted 3 days ago. Be among the first 25 applicants. This opportunity involves delivering overall performance and managing key UK Banking and Finance voice processes. It includes supervisory support, escalation/complaint handling, and meeting Service Level...
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Assistant Manager-Customer Care Voice-Inbound
2 weeks ago
Cape Town, South Africa EXL Full timeAssistant Manager-Customer Care Voice‑Inbound – EXL, Cape Town, Western Cape, South Africa This role involves delivery to drive overall performance and managing key UK Banking and Finance voice processes. You will support supervision, handle escalations and complaints, and achieve results according to Service Level Agreement targets and timelines....
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Assistant Manager-Customer Care Voice-Inbound
2 weeks ago
Cape Town, South Africa EXL Full timeAssistant Manager - Customer Care Voice Inbound EXL, Cape Town, Western Cape, South Africa This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. It focuses on supervisory support, escalation/complaint handling, and meeting Service Level Agreement targets. You will be required to be flexible...
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Cape Town, South Africa EXL Full timeAssistant Manager - Customer Care Voice-Inbound EXL, Cape Town, Western Cape, South Africa 2 days ago – Be among the first 25 applicants This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. It provides supervisory support, escalation/complaint handling and delivering results as per Service...
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Assistant Manager-Customer Care Voice-Inbound
2 weeks ago
Cape Town, South Africa EXL Full timeAssistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Salary: ZAR150,000.00 – ZAR200,000.00 Full-time – Mid-Senior level – Other – Business Consulting and Services This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. This opportunity will help with...
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Assistant Manager-Customer Care Voice-Inbound
2 weeks ago
Cape Town, South Africa EXL Full timeAssistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. This opportunity will help with supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets /...
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Assistant Manager-Customer Care Voice-Inbound
2 weeks ago
Cape Town, South Africa EXL Full timeAssistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. It includes supervisory support, escalation/complaint handling, and delivering results as per Service Level Agreement targets/timelines. Flexibility...
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Assistant Manager-Customer Care Voice-Inbound
2 weeks ago
Cape Town, South Africa EXL Full timeAssistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. This opportunity will help with supervisory...
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Senior Executive-Customer Care Voice-Inbound
4 weeks ago
Cape Town, South Africa EXL Full timeSenior Executive-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Overview: Senior Executive-Customer Care Voice-Inbound role at EXL in Cape Town, focused on delivering high-quality inbound customer care in a policyholder billing context. Responsibilities Receive inbound calls from policyholders in a contact center environment. Process...
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Assistant Manager-Customer Care Voice-Inbound
2 weeks ago
Cape Town, South Africa EXL South Africa Full timeJob title: Assistant Manager-Customer Care Voice-Inbound Job Location: Western Cape, Cape Town Deadline: December 13, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. This opportunity will help with supervisory...