Assistant Front Office Manager
3 weeks ago
Company Description Join to apply for the Assistant Front Office Manager role at Mercure HotelsCompany DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5, hotels, 10, restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Job Description We are seeking a dynamic and experienced Assistant Front Office Manager to join our team in Jeddah, Saudi Arabia. Responsibilities Oversee daily operations of the Front Office Department, including reception, concierge, and guest services Assist in managing sub-departments within Front Office to maintain high standards of customer service Coach and mentor staff to achieve and exceed service standards Analyze billing instructions and ensure accuracy of agent invoices Monitor and manage department expenses in accordance with occupancy and budgets Implement and encourage innovative ideas for improving guest experience and operational efficiency Ensure effective communication between Front Office staff and other departments Handle guest complaints and staff-related issues promptly and effectively Assist in the preparation and management of annual budgets for related areas Conduct regular assessments to maintain health and safety standards within the department Identify training needs and coordinate staff development programs Assist in recruitment and performance management of Front Office staff Act as House Manager when required Ensure accurate and timely submission of all reports and relevant administrative work Collaborate with IT managers to maintain efficient operation of Property Management Systems and related interfaces Qualifications Well-organized and creative candidate with excellent communication and interpersonal skills, who can display a "passion for perfection" and work in a dynamic environment. Proven ability to guide and coach team members Bilingual in English and Arabic Operational knowledge and proficiency in Property Management System Computer proficiency in a Windows environment (Word, Excel, PowerPoint) Excellent leadership, written / verbal communication and interpersonal skills Superior leadership & coaching skills with a proven track record of developing and motivating career-minded professionals Strong guest service orientation and training skills background required Able to balance a variety of conflicting priorities while considering all aspects of the job A working knowledge of a third language and its application in the hotel and hospitality operation is an asset Highly organized, results-oriented with the ability to be flexible and work well under pressure Degree or Diploma in Hospitality Management is an asset Seniority level: Mid-Senior level : Full-time Job function: Other, Hospitality #J-18808-Ljbffr
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Front Office Manager
3 weeks ago
Durban, South Africa Blue Waters Hotel Full timeCompany Description Blue Waters Hotel is situated on Durban's Golden Mile, providing convenient access to the city's entertainment, sports, and corporate venues. The hotel is within walking distance to the Suncoast Casino and Entertainment Complex, Kings Park Sporting precinct, and a short drive to the ICC, Durban Exhibition Centre, and Olive Convention...
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Front Office Manager
3 days ago
Durban, South Africa Hospitality Jobs Africa Full timeManage and supervise the daily operations of the front desk, including check-in/check-out procedures, reservations, guest services, and concierge services. Train, mentor, and inspire front office staff to deliver unparalleled customer service and adhere to the hotel's exquisite policies and procedures. Maintain meticulous records of room availability,...
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Office Assistant
1 week ago
Durban, South Africa Ciazcon Full timeCurrently we are searching for an Office Assistant for Durban, South Africa. **Responsibilities of this Post**: Answer phones and direct calls. Monitor the use of office equipment and supplies within the office. Assist with maintaining office operations by providing office support duties, e.g. receiving and distributing communications; collecting and...
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Front Office Manager — Guest Experience
1 week ago
Durban, South Africa Blue Waters Hotel Full timeA prestigious hotel in Durban is seeking a Front Office Manager to oversee front office operations. The ideal candidate will have extensive experience in hospitality, strong leadership skills, and proficiency in Opera PMS. Responsibilities include managing staff, handling guest inquiries, and ensuring high standards of customer service. This is a full-time...
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Office Assistant
1 week ago
Durban, South Africa Ciazcon Full timeCurrently we are searching for an Office Assistant for Durban, South Africa. **Responsibilities of this Post**: Answer phones and direct calls. Assist with maintaining office operations by providing office support duties, e.g. receiving and distributing communications; collecting and mailing correspondence/parcels (including internal and external); copying,...
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Guest House Front Office Supervisor
1 week ago
Durban, South Africa ACEEED Full time**Guest House Front Office Supervisor (Trainee)****: - Harding** **Requirements**: - Grade 12 - Relevant Hospitality Qualification would be an added advantage - 3 years work experience as front office supervisor in a guest house. - Proven experience in the hospitality and/or corporate industry in a similar client service role, with at least 3 years’...
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Front End Manager
1 week ago
Durban, South Africa Star Retailers Full timeURGENTLY SEEKING A FRONT-END MANAGER Our well established supermarket based in Chatsworth is seeking an experience Front-End Manager. **Essential Duties and Responsibilities** - Complete supervision of staff; activities and instructions. Actively resolves complaints and issues and ensures that staff are up to date with time and attendance. - Hosts daily...
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Front End Manager
2 weeks ago
Durban, South Africa Star Retailers Full timeURGENTLY SEEKING A FRONT-END MANAGER Our well established supermarket based in Chatsworth is seeking an experience Front-End Manager. **Essential Duties and Responsibilities** - Complete supervision of staff; activities and instructions. Actively resolves complaints and issues and ensures that staff are up to date with time and attendance. - Hosts daily...
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Front Office Administration Clerk
1 week ago
Durban, South Africa Netronix Full time**Job Type**:Full-time **Qualifications**: - **Experience**: - Office Administration, 2-3 years (required) - MS office work, 2-3 years (required) - **Language**: - Fluent & Proficient in English (required) **Full Job Description** - Front Office Administration Clerk **Job Type**: Full-time **Salary**: R6,000-R7,000 /month **Days of Work**: Monday to...
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Reservationist / Front Office Manager
23 hours ago
Durban, South Africa YODA LABOUR HIRE Full time**Reservation / Front Office Manager - Salary R15 000 per month** **Minimum 5 years prior hotel Reservations Managerial experience** **Diploma / Degree compulsory in Marketing / Tourism** Must have **Opera Experience (Compulsory)** Experience to Manage staff. Must be Fluent in **English (Speak/Read/Write)** Ability to provide and interpret a variety of...
