IT Support Co-Ordinator
1 week ago
Overview We are seeking a proactive and organised IT Support Coordinator to join our team. The successful candidate will be responsible for handling ticket allocations, managing call follow-ups with clients, and coordinating feedback/actions required from engineers. The role requires excellent communication skills, technical knowledge, and the ability to work in a fast-paced environment. Responsibilities Allocate and manage IT support tickets efficiently while monitoring ticket queues. Follow up with clients via telephone and email to provide updates on support cases. Coordinate and communicate feedback/actions required from engineers to ensure timely resolution of issues. Escalate issues according to SLA requirements and business priorities. Maintain accurate records of all support activities, interactions, and resolutions. Assist with scheduling engineer site visits and coordinating logistics. Provide basic troubleshooting and first-line technical assistance when required. Support the onboarding of new clients and users, including account setup and access management. Maintain and update the internal knowledge base and support documentation. Identify recurring technical issues and suggest process improvements. Ensure compliance with company policies, security standards, and data protection regulations. Requirements Level 1 IT qualification, IT diploma, or relevant certifications. Industry certifications such as A+, N+, MCSA, MCSE, CCENT, CCNA, or similar (advantageous). Minimum of 2 years’ experience in an IT support role. Experience using helpdesk/ticketing systems. Familiarity with Microsoft 365, networking basics, and remote support tools. Strong customer service orientation with the ability to handle challenging client interactions professionally. Excellent written and verbal communication skills. Strong organisational and problem-solving skills with the ability to prioritise effectively. Willingness to learn new technologies and adapt to evolving IT systems. Own transport is essential as the role is based in Johannesburg. Salary: R10 000 - R15 000 depending on level of experience. Send CV to #J-18808-Ljbffr
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IT Co-ordinator
2 weeks ago
Johannesburg, Gauteng, South Africa Kaelo Full time R150 000 - R250 000 per yearCompany Description Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee...
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IT Co-ordinator
1 week ago
Johannesburg, Gauteng, South Africa Kaelo Full time R250 000 - R400 000 per yearCompany DescriptionKaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee...
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Academic Support Co-ordinator
1 week ago
Johannesburg, South Africa Vega School Full time**Job Purpose**: The Academic Support Co-Ordinator is responsible for the day to day administrative management of the campus academic team as well as academic administrative support to the Academic Co-navigator so that the academic team can focus on academic specific outputs in line with organisational goals. **Education**: Minimum of a National...
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Project Co-ordinator
1 week ago
Johannesburg, South Africa H2R Africa Full timeOne of our clients in the financial industry has a contract vacancy for a Project Co-ordinator, to assist Project Managers during the development of major projects from commencement to completion. **Overall Job Purpose**: - Assist Project Managers during the development of major projects from commencement to completion. - Monitor progress of the...
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Johannesburg, South Africa Pronto Labour Team Full timeSERVICE SUPPORT CO-ORDINATOR* Diesel/earthmoving Mechanic Trade team. As a key member * 305 Years' Earthmoving Industry experienceDuties and Responsibilities:Coordinate Service Schedules and Maintenance tasksWarranty Claim submissions & OEM PaymentsProvide Technical Support to Field TechniciansLiaise with Clients and Suppliers to ensure timely service...
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Johannesburg, South Africa Pronto Labour Team Full timeSERVICE SUPPORT CO-ORDINATOR* Diesel/earthmoving Mechanic Trade team. As a key member * 305 Years' Earthmoving Industry experienceDuties and Responsibilities: Coordinate Service Schedules and Maintenance tasks Warranty Claim submissions & OEM Payments Provide Technical Support to Field Technicians Liaise with Clients and Suppliers to ensure timely service...
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Logistics Co-Ordinator
3 weeks ago
Johannesburg, South Africa Stonebridge Hr Solutions Full timeLogistics Co-ordinator Reference : Pta We are looking for a Logistics Co-ordinator for the City Deep area in Johannesburg South for a company within the Food industry to ensure the smooth and efficient movement of goods throughout our supply chain. Responsibilities Coordinate and manage the transportation of goods from our facilities to customers, ensuring...
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Logistics Co-ordinator
1 week ago
Johannesburg, South Africa Stonebridge HR Solutions Full timeLogistics Co-ordinator Reference: Pta -VLR-1 We are looking for a Logistics Co-ordinator for the City Deep area in Johannesburg South for a company within the Food industry to ensure the smooth and efficient movement of goods throughout our supply chain. Duties & Responsibilities Requirements: Matric Degree in Logistics is advantageous Proven experience in...
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Front Desk Co Ordinator
2 weeks ago
Johannesburg, South Africa Armstrong Appointments Full time**Main job function** The position is based in Johannesburg - Central As a Front Desk Co-ordinator, you will be the first point of contact for our company. Our Front Desk Co-ordinator’s duties include offering administrative support across the organization. You will welcome guests and clients and who visit the business. As Front-Desk Co-ordinator your...
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Research Co-ordinator
2 weeks ago
Johannesburg, South Africa ADvTECH Full timeJoin Our Team at IIE Rosebank College The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide. As we continue to expand and innovate, we invite passionate...
