Service Plan Sales Consultant

4 days ago


Sandton, South Africa Level-Up Full time

Key Responsibilities Maximise policy sales and monthly written premiums in a compliant and customer‑centric manner Respond professionally and courteously to leads and customer interactions Execute the sales process with knowledge, diligence, and integrity Upsell additional products where available Use effective interpersonal and communication skills to gain customer acceptance Accurately identify customer needs by asking relevant questions and listening attentively Match product benefits to customer needs and demonstrate value Handle objections with appropriate responses Strive to become an expert through observation and collaboration Continuously develop skills through feedback and practice Share insights and ideas to enhance the team’s effectiveness Remain self‑motivated and manage time efficiently, especially when working remotely Qualifications Matric RE5 (Required) FETC : Short‑term Insurance NQF4 or higher (Required) Must meet all regulatory requirements (e.g., DOFA period, FAIS Fit & Proper) Experience and Skills Required Minimum of 3 years call centre sales experience At least 2 years of experience in term warranty / service plans (essential) Fluency in English, plus one additional official language Non‑Technical Skills Sales‑driven and goal‑oriented Accountable and proactive Strong time management Excellent verbal and written communication Computer literate Effective in needs analysis Attention to detail Problem‑solving skills Adaptable to change Stress tolerant and resilient Strong negotiation and compliance skills High work ethic and deadline‑driven #J-18808-Ljbffr



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