Current jobs related to Desktop Support Technician - Johannesburg - IOCO

  • IT Desktop Support Technician

    3 months ago

    Johannesburg, South Africa Elite Search and Selection Full time

    Gauteng, JHB - Northern Suburbs - R 18 000 - R 22 000 Monthly Cost To Company**Role**: IT Desktop Support Technician - Onsite **Location**: Johannesburg A leading IT Managed Services company is looking for an energetic IT Support Technician to join their growing and dynamic team. If you want to learn and grow, this is the company for you! **Role**: You will...

  • IT Desktop Support Technician

    3 months ago

    Johannesburg, South Africa Professional Resources Partners Pty Ltd Full time

    **IT Desktop Support Technician** Location: Aeroton (Johannesburg South). **Duties**: - IT Support - Manage and coordinate IT Contracts and service providers. - Manage Computer set-up. - Making sure that incidents are solved on time. - PC maintenance - Software installation - Monitor software and hardware locally and remotely. - Manage CCTVs Minimum...

  • Senior Desktop Support Technician

    3 months ago

    Johannesburg, South Africa Disruptive IT Full time

    This is a contract on-site role for a Senior Desktop Support Technician who will be responsible for providing technical support for desktop computers, printers, troubleshooting hardware and software issues, and repairing computers. The Senior Desktop Support Technician will work closely with the IT team to optimize systems and enhance the user...

  • Desktop Support Technician

    3 months ago

    Johannesburg, South Africa Pink Elephant Full time

    **MAIN RESPONSIBILITIES**: - Log incidents and follow through to resolution - Manage incoming calls according to SLA specifications and escalation procedure - Implement and Maintain Hardware and Software Standards - Troubleshooting and resolving Hardware or Software issues - Implement Corrective Measures that is within IT Operators scope of work -...

  • IT Desktop Support Technician

    4 months ago

    Johannesburg, South Africa Professional Resources Partners Pty Ltd Full time

    IT Desktop Support TechnicianLocation: Aeroton (Johannesburg South).Duties:IT SupportManage and coordinate IT Contracts and service providers.Manage Computer set-up.Making sure that incidents are solved on time.PC maintenanceSoftware installationMonitor software and hardware locally and remotely.Manage CCTVsMinimum requirements.IT Relevant...

  • Desktop Support Technician

    3 months ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Desktop Support Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up...

  • Desktop Support Technician

    4 months ago

    Johannesburg, South Africa IOCO Full time

    Are you passionate about providing technical support and ensuring end-user satisfaction? We're looking for a dedicated Desktop Support Technician to join our team. In this role, you'll be responsible for providing desk-side or remote support to end-users, resolving service requests, and ensuring the smooth operation of desktop systems and applications.What...

  • Desktop Support Technician

    3 months ago

    Johannesburg, South Africa Prime Meridian Direct Full time

    **Desktop Support Technician’s role is**: To provide a first and single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. Main...

  • IT Desktop Support Technician

    3 months ago

    Johannesburg South, South Africa Cloud Integration Services (Pty) Ltd ta Ukuzimanya Full time

    IT company in Cape Town looking to employ an IT Support Technician at our Johannesburg and Cape Town offices. Qualifications/experience: - Matric - Proficient in PC hardware and printer troubleshooting and repair - Working knowledge of TCP/IP Networking - Working knowledge of desktop imaging and deployment Personality Traits: - Punctuality - Ability to...

  • Desktop Support Technician

    1 week ago

    Johannesburg, South Africa Pink Elephant Full time

    **Responsibilities**: - The Deskside Technician will provide client specific IT support to the End Users, handle IT related problems in order of priority and within the optimum time scale, in accordance with procedures and project SLA’s. - This role will require an individual to solve customer support issues by visiting the customer’s location and may...

  • IT Desktop Support Technician

    3 months ago

    Johannesburg, South Africa Elite Search Full time

    **Role**: You will be on-site at a client: Logging tickets, troubleshooting (password reset to resolving back up failures etc, VPN issues) all while adhering to their SLA. In addition, you will be involve in Active Directory, supporting Microsoft Office, Office365 products, MS Office, Windows 7 Windows 8.1, Windows 10 desktops, laptops, printers, networked...

  • Desktop and Av Support Technician

    3 months ago

    Johannesburg, South Africa Dimension Data Full time

    As a Desktop Support Engineer, you will be responsible for providing technical support to our desktop users. You'll ensure that all of the systems in use by our clients are working properly and are regularly updated. Must have Desktop Support and Audio Visual Support experience. **Requirements - Provide customer facing support and assistance to end-users -...

  • Desktop Support Specialist

    6 days ago

    Johannesburg, Gauteng, South Africa Afrihost Home Connect Full time

    Desktop Support TechnicianWe are seeking a skilled and motivated individual to join our IT team as a Desktop Support Technician. In this role, you will provide first-line technical support to our staff, ensuring seamless access to our IT infrastructure.Key Responsibilities:Provide technical support to end-users on-site and remotely, resolving hardware,...

  • Desktop Support Specialist

    5 days ago

    Johannesburg, Gauteng, South Africa Afrihost Home Connect Full time

    Desktop Support TechnicianWe are seeking a skilled and motivated individual to join our IT team as a Desktop Support Technician. As a key member of our team, you will be responsible for providing first-line technical support to our staff and helping maintain our IT infrastructure.Key Responsibilities:Provide technical support to end-users on-site and...

  • Desktop Support Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa IOCO Full time

    About the Role:We are seeking a highly skilled Desktop Support Specialist to join our team at IOCO. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring the smooth operation of our desktop systems and applications.Key Responsibilities:Technical Support: Provide desk-side or remote...

  • Desktop Support Engineer

    3 months ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    We are looking for a dedicated and detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network functionality. In addition, intermediate knowledge of end-user applications is...

  • Desktop Support Engineer

    5 days ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    We are looking for a dedicated and detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network functionality. In addition, intermediate knowledge of end-user applications...

  • Desktop Support Engineer

    1 month ago

    Johannesburg, South Africa IOCO Full time

    We are looking for a dedicated and detail-oriented  Desktop Support Engineer   to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network functionality. In addition, intermediate knowledge of end-user...

  • Desktop Support Engineer

    1 month ago

    Johannesburg, South Africa IOCO Full time

    We are looking for a dedicated and detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network functionality. In addition, intermediate knowledge of end-user applications...

  • Desktop Support Engineer

    3 months ago

    Johannesburg, South Africa IOCO Full time

    We are looking for a dedicated and detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network functionality. In addition, intermediate knowledge of end-user applications is...

Desktop Support Technician

4 months ago

Johannesburg, South Africa IOCO Full time

Are you passionate about providing technical support and ensuring end-user satisfaction? We're looking for a dedicated Desktop Support Technician to join our team. In this role, you'll be responsible for providing desk-side or remote support to end-users, resolving service requests, and ensuring the smooth operation of desktop systems and applications.

What you’ll do:

  • Maintenance of staff computers and printers and general user support.
  • Monitor problem ticket work queues and interact with management to provide progress updates and closure notifications.
  • Standard PC/printer break-fix tasks.
  • Some break-fix tasks related to application-specific requests (i.e. installing in-house developed and vendor-specific software, resetting passwords, etc).
  • Monitors and evaluates new network and client desktop products; makes recommendations accordingly.
  • Answer help desk calls as needed, provide user support remotely as needed, and escalate service tickets to higher-tier technicians when appropriate.
  • Provide application-level support for standard Microsoft applications as well as application tools deployed on desktops and laptops.
  • First line Support of various in-house developed applications.
  • Reinstallation of PCs, up to and including OS-level installs, application installs, execution of local scripts, and physical deployment of hardware.
  • Support and follow through of all requests that cannot be resolved remotely where a 3rd party vendor needs to do a site visit.
  • Solid understanding of Mobile device connectivity.

Your Expertise:

  • Solid proficiency in managing and supporting a production-class Corporate Desktop Computing environment. In-depth administration experience working with Enterprise-class software and hardware, Microsoft-based Operating Systems, Active Directory, strong experience with PCs, MACs, laptops, and the various Microsoft/Apple productivity applications/ products is necessary.
  • Must demonstrate technical aptitude and enthusiasm in the various system technologies and disciplines.
  • Technical understanding of enterprise computing and how various components are interrelated is essential.
  • Strong written, verbal, analytical, technical, and interpersonal skills are essential.
  • Provide strong planning and organizational skills and maintain the ability to effectively handle multiple situations, manage priorities, and work with only minimal supervision and direction.
  • Utilize strong problem-solving skills. Customer service orientation.
  • Must be able to provide a high level of customer service when dealing with frustrated end users.
  • Display a strong desire to achieve and attain high levels of both internal and external customer satisfaction.
  • Maintain a constant awareness and understanding of emerging technologies and methodologies.

Qualifications Required:

  • Minimum of 3 years hands-on Desktop Support experience with Hardware and Software installation experience.
  • Microsoft-based Operating Systems, Active Directory, strong experience with PCs, MACs, laptops, and the various Microsoft/Apple productivity applications/ products is necessary.
  • A+, N+, (Required)
  • MCSE with at least 3 years experience (Required)
  • ITIL V3 Foundation (Advantageous)
  • Associate's Degree in Engineering, Computer Science, or other technical disciplines and/or equivalent work experience. (Advantageous)

Personal Attributes:

  • Good interpersonal skills.
  • Valid Driver’s License and Transport.
  • Superior organizational and time management skills.
  • Must be prepared to work flexible hours or shifts.
  • Ability to cope well in a pressurized environment.
  • High Initiative and problem-solving skills.
  • Willingness to assist.
  • Excellent follow-up skills.
  • Team Player but must be able to work as an individual.

Other information applicable to the opportunity:

  • 4 Months Contract Position - (for someone on maternity leave)
  • Location: Parktown