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Inbound Sales Consultant

1 month ago

Bellville, South Africa Sanlam Group Full time
Job title : Inbound Sales Consultant Job Location : Western Cape, Bellville Deadline : December 22, 2024 Quick Recommended Links
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What will make you successful in this role?

  • Excellent communication skills, both written and verbal. 
  • Good knowledge about the product
  • Excellent sales ability
  • Target driven 
  • Good risk awareness and understanding of legislative requirements
  • The ability to navigate systems
  • Team work

Qualification and Experience

  • FAIS qualification is a requirement if the Date Of First Appointment has expired or close to the expiry for the completion of the FAIS Qualification 
  • RE is not a requirement
  • Matric / Grade 12 or international equivalent industry relevant training courses
  • Min 1 year sales experience in a contact centre environment
  • Min 1 year sales experience in a similar sales role

Role Responsibilities

  • Continuously identifying new business opportunities
  • Exceed in all business targets such as sales and compliance targets
  • Keep up to date with product changes and enhancement
  • Capture Customer information correctly, timeously and accurately
  • Ensure that the Sanlam Brand is actively promoted to establish a presence in the market 
  • Gather competitor information and act upon such information
  • Ensure that customer applications/documentation for products are fully completed, processed and monitor progress
  • Connect with our customers by living up to our brand promise
  • Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs
  • Conduct business in an ethical manner at all times
  • Take ownership of solving our customers problems or queries as efficiently and quickly as possible
  • Adhere to the TCF (Treating Customers fairly) principles 
  • Maximize cross-sell opportunities identified aligned to customer needs based customer needs analysis
  • Ensure activities support cost containment and reduction
  • Always comply with procedures and processes contained in the relevant business guidelines
  • Takes accountability for own performance, personal and career development
  • Contribute to the overall effectiveness and success of the team
  • Maintain an ability to adapt to ever changing business and customer needs

Knowledge and Skills

  • Strong knowledge in the contact centre environment
  • Knowledge of the financial service and personal loans industry
  • Influencing skills
  • Literacy and numeracy skills
  • Interpersonal skills

  • Sales / Retail / Business Development  jobs