Group Credit Manager

3 weeks ago

Portelizabeth, South Africa Staff Solutions Recruitment Full time
Main Duties/Key Results Areas:
  • Lead and manage the Credit Department and the Sales Admin and Invoicing Department, by providing guidance and direction to team members.
  • Responsible for the reporting, oversight and improvement of the departments.
  • Foster a positive and collaborative team environment, promoting open communication and teamwork.
  • Monitor and evaluate the performance of the credit department, ensuring efficiency and adherence to established policies and procedures.
  • Implement key performance indicators (KPIs) to measure the team's effectiveness.
  • Creating credit scoring models for risk assessment.
  • Analyse and review customer financial position in order to grant credit limits as part of the customer onboarding process.
  • Manage customer limits and exposures on forward sales and instore stock levels. The Group Credit
  • Manager is responsible for the credit authority levels and approvals.
  • Manage and oversee the companies in the groups Credit insurance policies and ensure compliance on time frames and insurance terms and conditions.
  • Plan and initiate strategies for collections. Improve debtors days outstanding and maximise cash inflow.
  • Ensure that tight credit controls are implemented, monitored and maintained.
  • Maintain a low bad debt write off percentage.
  • Manage and resolve outstanding claims and queries with customers.
  • Work closely with the compliance department on new customer credit applications.
  • Apply for limits on CGIC as well as perform risk procedures to set internal limits.
  • Manage and oversee the companys financial accounts receiving funding services with the bank and ensure PODs are provided and appropriate limits are in place.
  • Ensure timely reporting, including weekly age analysis, accounts receivable on the balance sheet, month end reporting, quarterly financial audits and Annual Financial Statement audits.
  • All other tasks and related duties as expected from the employer from time to time.

Minimum qualification and experience:
  • Bachelor's Degree in Commerce (BCom).
  • CIMA, Credit Management Degree, or equivalent (advantageous).
  • Minimum of 2 years' experience as a Credit Manager.
  • Credit insurance experience and a firm understanding.
  • Experience in financing and working capital solutions.
  • Proficient in Syspro, Pastel, or other IT systems.
  • Advanced Excel skills.
  • Minimum of 2 years in a management position leading a team of 8+ diverse members.
  • Proven track record managing a large book in excess of R450M.

Soft skills:
  • Ability to handle extreme pressure.
  • Strong communication skills.
  • Resilience, assertiveness and willing to handle conflict.
  • Exemplary time management skills.
  • Ability to work independently with high level input from senior management.
  • Strong interpersonal skills in fostering collaboration.
  • Able to direct and lead team and external departments to produce desired results.
  • Individual needs to set high standards and have a high attention to detail.

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