Senior position for a Student Regulatory Affairs Manager

3 months ago

City of Cape Town, South Africa Owlwork Recruitment Full time
We are seeking an experienced and open-minded Student Regulatory Affairs Manager to join our esteemed Campus in Cape Town. This senior position requires a dynamic individual with a strong background in higher education and management to ensure compliance with all regulatory requirements and standards pertaining to our student programs.

Key Responsibilities and Duties:
Serve on the Academic Exco team.
Manage the regulatory and student affairs team and budget.
Lead a small, deadline-driven team.
Update and rewrite academic policies and the student handbook.
Oversee the academic admission process, including international students, credit transfers, RPL applications, bursaries, and scholarships.
Advise students on qualification completion and resolve academic record issues.
Maintain the Internal Quality Assurance Management system and quality assurance processes.
Serve on and chair academic committees.
Ensure secure, complete, and safe record-keeping and data integrity.
Optimize the use of technologies like the Student Information System and Learner Management System.
Oversee the production of academic transcripts and resolve related disputes.
Organize certification processes for diplomas and certificates.
Liaise with accreditation bodies such as CHE and Seta’s.
Manage student support services, including counselors, peer mentors/tutors, and writing labs.
Develop and communicate academic year, registration, and examination calendars.
Report on enrollments, student results, and student support services.
Manage the academic aspect of the graduation process.
Oversee NLRD uploads and the school's librarians and academic information systems.
Oversee SRC elections and engagement.
Collaborate on student orientation and on boarding processes.

Qualifications:
Master's degree in Education, Marketing, Design, or PR, Industrial Psychology or related field (A PhD or current enrolment in a PhD a definite advantage)
2-3 years of similar experience in an Higher Educational Institute
1-2 years leading a team of administrators
Experience with Google Workspace most specifically with Google Sheets
Familiarity with Zoom and scheduling capacities
Fine attention to detail is imperative
Excellent written and verbal communication skills
Proficiency in Moodle LMS

Additional Requirements:
- Must reside in or be willing to relocate to Cape Town
- Comfortable working in a hybrid position (4 days on campus, 1 day remote)
- Open-minded and able to work with people from diverse backgrounds
- Excellent organizational and communication skills

Salary:
- Market-related for this Management position (neg)

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