Manager Student Regulatory Affairs

5 months ago

Cape Town, South Africa Red and Yellow Full time

Red & Yellow Creative School of Business is South Africa’s leading authority in digital marketing education. We have the mission to unlock creative thinking, to build brilliant careers and organizations using Commercial Logic and Creative Magic. Our mandate, as educators, is to prepare students for career success in the future, not the past. This single-minded purpose is why we exist, and what continues to drive and inspire us 20+ years later.

We are looking for talented people who are fun, dynamic and passionate about all things education and that enjoy working with people - students, lecturers and staff to join various teams across our fast growing company.

**Job Summary**

The Manager: Student Regulatory Affairs will be responsible for managing all activities related to the records and registration of students, school policies, quality assurance, student support, accreditation and certification. This role requires the person to have had experience in both leading teams as well as in an Academic Institution.

**Key Responsibilities and Duties**:

- Serve on the Academic Exco team
- Effectively manage the regulatory and student affairs team and budget
- Lead a small and deadline driven team
- Be the custodian of the School’s academic policies (update and rewrite as required) and student handbook
- Oversee all course and programme registration and advise students on how to meet qualification completion requirements and on how to resolve issues related to individual academic records
- Maintain the Internal Quality Assurance Management system and all quality assurance processes including internal and external moderation, the adherence of the academic governance systems and the functioning of the academic committees
- Serve on and chair designated academic committees
- Manage orderly, secure, complete and safe record keeping and data integrity according to legislation including student folders
- Ensure that technologies such as the Student Information System and Learner Management system are optimally used to ensure efficient academic administration processes
- Oversee the main programme and course categories on the LMS
- Oversee the production of academic transcripts, including providing resolution of student disputes as they relate to record
- Oversee and organise certification processes, including the printing, and reprinting of secure diplomas and digital certificates an diplomas
- Be the key liaison with the accreditation bodies such as CHE and Seta’s.
- Manage and contribute to all accreditation processes.
- Manage student support services including counsellor, peer mentors/ tutors, writing labs etc in collaboration with the Heads of Departments
- Develop integrated academic year calendars, registration calendars, and examination calendars and oversee the timeous communication of these to the relevant students and prospective students.
- Timeous reporting (on enrolments, student result, student statistics and effectiveness of student support services etc etc) as required by the executive and academic governance structures
- Manage the academic aspect of the graduation process including student graduation eligibility
- Manage the annual report
- Manage NLRD uploads
- Manage the school's librarians and academic information systems
- Oversee the SRC Elections and SRC engagement

**Qualifications and Experience**
- A Masters Degree in Education, Administration, Industrial Psychology or related field (A PhD or current enrolment in a PhD a definite advantage)
- 2-3 years of similar experience in an Educational Institute
- 1-2 years leading a team of administrators
- Experience with Google Workspace most specifically with Google Sheets
- Familiarity with Zoom and scheduling capacities
- Fine attention to detail is imperative
- Excellent written and verbal communication skills
- Proficiency in Moodle LMS

**Behavioural Competencies**
- Excellent leadership abilities
- Meticulous attention to detail
- Impeccable writing and editing skills
- Excellent verbal communication skills
- Professionalism, patience and kindness.
- Dealing with people day in and day out can be taxing, and it takes a particular kind of person to keep calm and cheerful
- Ability to work in a team and across functional teams
- Ability to work under pressure
- Must be available to work evenings and Saturday as and when the need arises

We seek to employ **creative people** who:

- embody a growth mindset
- are passionate about learning
- are adaptable and resilient
- are _**Respectful, Curious **_and_**Accountable**_

**Red and Yellow is an **_**Equal Opportunity Employer**_**. Applicants from the previously disadvantaged groups and people with disabilities will be given preference in terms of the employment equity act.**

**Job Types**: Full-time, Permanent

Application Question(s):

- Are you a South African National?
- Do you currently Reside in Cape Town or willing to Relocate?
- What is your minimum salary expectation?

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