Senior Regulatory Affairs Manager

2 weeks ago

Cape Town, Western Cape, South Africa Owlwork Recruitment Full time
Become a Key Player in Student Regulatory Affairs

We are seeking a seasoned professional to lead our Student Regulatory Affairs team in Cape Town. As a Senior Student Regulatory Affairs Manager, you will be responsible for ensuring compliance with regulatory requirements and standards in our student programs.

Key Responsibilities:
  • Collaborate with the Academic Exco team to drive strategic decision-making.
  • Manage the regulatory and student affairs team, overseeing budget and operations.
  • Lead a small, deadline-driven team to achieve academic excellence.
  • Develop and maintain academic policies and the student handbook.
  • Oversee the academic admission process, including international students, credit transfers, and RPL applications.
  • Advise students on qualification completion and resolve academic record issues.
  • Maintain the Internal Quality Assurance Management system and quality assurance processes.
  • Ensure secure, complete, and safe record-keeping and data integrity.
  • Optimize the use of technologies like the Student Information System and Learner Management System.
  • Oversee the production of academic transcripts and resolve related disputes.
  • Organize certification processes for diplomas and certificates.
  • Liaise with accreditation bodies such as CHE and Seta's.
  • Manage student support services, including counselors, peer mentors/tutors, and writing labs.
  • Develop and communicate academic year, registration, and examination calendars.
  • Report on enrollments, student results, and student support services.
  • Manage the academic aspect of the graduation process.
  • Oversee NLRD uploads and the school's librarians and academic information systems.
  • Oversee SRC elections and engagement.
  • Collaborate on student orientation and onboarding processes.
Requirements:
  • Master's degree in Education, Marketing, Design, PR, Industrial Psychology, or related field.
  • 2-3 years of similar experience in a Higher Educational Institute.
  • 1-2 years leading a team of administrators.
  • Experience with Google Workspace, especially Google Sheets.
  • Familiarity with Zoom and scheduling capacities.
  • Fine attention to detail and excellent written and verbal communication skills.
  • Proficiency in Moodle LMS.
Additional Requirements:
  • Must reside in or be willing to relocate to Cape Town.
  • Comfortable working in a hybrid position (4 days on campus, 1 day remote).
  • Open-minded and able to work with people from diverse backgrounds.

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