Supply Chain Coordinator
4 weeks ago
- Must have a Diploma in Logistics, Operations, Supply Chain, Business, or similar field (NQF 7).
- 3 - 5 years experience in Warehouse or Supply Chain environment of which 3 years should be at Senior Management level.
- Proficiency in data analysis tools (e.g., Excel, SQL, Power BI, SAP), Transportation management system (TMS).
- Clear understanding of Warehouse management system (WMS).
- Knowledge of Warehousing and Distribution processes and procedures.
- Solid understanding of transport operations, logistics processes, and supply chain management.
- Financial acumen.
- Knowledgeable in Material Resource Planning (MRP).
- Project Management.
- Vendor Management.
- Demonstrated use of performance metrics to measure the effectiveness of the supply chain.
1. Transport Analysis and Control:
- Responsible for analysing, control and optimising of transport processes that enables the efficient movement of goods physically and through system in a cost-effective manner.
- Contributes to creating and recommending strategic & operational plans and reviews in order to achieve transportation objectives and budget.
- Plan, co-ordinate and monitor the offloading and loading of all vehicles.
- Ensure efficient and effective planning of Yard schedule
- Ensure the relevance and accuracy of all documentation relating to goods dispatched.
- Continuously liaise with transport partners in terms of daily planning and deliveries.
- Collect, analyse, and interpret data related to transport operations, including route efficiency, fuel consumption, delivery times, and costs.
- Develop and maintain transportation metrics and KPIs to track performance
- Evaluate the performance of transport vendors and carriers, ensuring they meet service level agreements (SLAs) and cost targets.
- Host monthly review to ensure service level agreements (SLAs) are being maintained.
- Assist in negotiating contracts with carriers and suppliers based on performance data.
- Manage all claims and incidents according to policy.
- Constant review, analyse and optimisation of transport, material handling and system processes to optimise flow.
- Analyse current transportation processes and recommend improvements to increase efficiency and reduce costs.
- Work closely with the warehouse and sales teams to implement process changes.
- Conduct cost-benefit analyses on transport initiatives and projects.
- Monitor transportation expenses and identify opportunities for cost savings.
- Analyse routing data to identify the most efficient routes and delivery schedules.
- Raise and support all Transport Non- compliance requests (NCRs) to completion.
- Working with customers & stakeholders to resolve any issues related to transport, ensuring that service level agreements (SLAs) with stakeholders are met or exceeded.
- Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.
- Resolve all customer complaints promptly and provide feedback.
- Collaborate with customer service teams to analyse and improve delivery performance and customer satisfaction.
- Address and resolve transport-related customer issues based on data insights.
- Visit customers to understand and support on their loading and offloading constraints.
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