Technical Customer Engineer
4 weeks ago
- Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes.
- Analysing existing systems and operations and developing preventative maintenance strategies.
- Identifying potential problems and notifying the relevant stakeholders in a timely manner.
- Monitoring processes, workers, and methods, and developing plans for increased efficiency.
- Conducting required research and developing best practices.
- Coordinating with other Engineers and crew members to ensure quality products are completed on schedule.
- Performing quality control on all projects, writing reports, and making recommendations for improvement.
Knowledge:
- Grade 12
- A+
- N+
- Basic knowledge of Microsoft products Outlook, Word, Excel, Access, Internet Explorer, Windows OS
- Basic knowledge of LAN/WAN connectivity
- Good knowledge of Desktops, Laptops, Printers, Network copiers, NICs
- Communication skills (verbal and written) in English.
- Negotiation and presentation skills
- Attention to detail and methodically.
- Problem solving and analytical skills.
- Ability to perform under pressure.
Skills:
- Ability to use Desktops, Laptops, Printers, Fax machines.
- Ability to use Backup systems.
- Deploy of new equipment
- Updating infrastructure
Attributes:
- Reliable vehicle to visit customers.
- Detail orientated.
- Task focused.
- Proactive.
- Disciplined.
- The incumbent will be required to have valid drivers license and own reliable transport.
- This position requires working overtime when required.
- The incumbent is required to be available for standby support when scheduled.
- Clear credit record
- Clear criminal record
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