Motor Retail Distribution Manager

## **Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.****Job Purpose**Support the execution of the Motor Retail Distribution strategy by embedding the functional approach focused on customer growth. Contribute to increasing TIH’s market share through effective implementation of initiatives aligned to business objectives. Drive growth and profitability across existing products and services, while identifying operational opportunities to enhance performance. Collaborate with relevant teams to explore and assess new product ideas that complement the TIH insurance offering, ensuring alignment with customer needs and market trends.**Responsibilities**Leadership and Direction Translate the function’s strategy into clear operational plans within the area of responsibility. Communicate how these plans align with TIH’s mission, vision and values, and guide the team in understanding their role in achieving business goals. Foster commitment and accountability by motivating individuals to deliver high-quality work and contribute to continuous improvement. Functional Strategy Implementation Contribute and support the implementation of the functional strategy byidentifying operational challenges, opportunities and industry trends. Support theimplementation of a partnership model and tactical plans, ensuring alignmentwith defined acquisition targets. Collaborate with internal and externalstakeholders to enable seamless solution delivery through technologyintegration. Manage partner onboarding and support integration activities toensure efficient execution and long-term value. Strategic Partnerships Facilitate collaboration across functional teams to support the flow of information and encourage the exchange of ideas. Act as a connector within the business network to enable effective communication, identify shared opportunities and contribute to the development of innovative solutions that support strategic goals. Business Planning Contribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators; develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets. Support the quantification of key outcomes, including revenue targets and performance indicators, and contribute to budgeting and resource planning. Research opportunities where the insurance Customer Value Proposition can drive competitive advantage or revenue growth for partners. Focus on building scale through strategic partnerships, prioritising those with strong brand affinity and access to high-potential customer segments. Manage partnership relationships to ensure alignment with TIH’s values and enable active engagement at both strategic and operational levels. Stakeholder Engagement (Internal and External) Identify and engage with internal and external stakeholders to understand their needs, concerns and expectations. Coordinate the development and execution of stakeholder engagement plans to support effective communication and decision-making. Establish internal reporting structures and performance measures to ensure transparency, alignment and timely information flow across relevant teams. Product and Brand Positioning Support the execution of brand positioning initiatives by contributing ideas to brand proposition plans and assisting in partner-led branding efforts. Implement measures to assess brand effectiveness and use insights to inform future activities. Collaborate with partners to enhance branding and communication at customer touchpoints, including design and messaging, to drive growth. Ensure product visibility across customer and agent channels, including digital alerts and promotional platforms. Operations Management Deliver operational plans and outcomes that support the Motor Retail Distribution strategy within the assigned business area. Work closely with stakeholders to establish and maintain a fit-for-purpose commercial and operating model that enables effective execution and supports business growth. Performance Management Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of team / personal objectives. Personal Capability Building Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team and beyond in the function. Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media. Budgeting and Costing Track budgets and report variances to more senior colleagues. Digital Channels and Technology Management Support digital channel management through use of front-end interactive technologies, encompassing usability, design, user interface, and device strategy. Facilitate an understanding of engagement metrics and provide regular performance analysis. BEHAVIORAL COMPETENCIES Strategic Mindset Sees ahead to future possibilities and translates them into breakthroughstrategies. For example, keeps up to date on current and future industry trends and market forces and considers these when making decisions. Clearly identifies and prioritizes efforts and initiatives to have the greatest strategic impact on the organization. Business Insight Applies knowledge of business and the marketplace to advance the organization's goals. For example, has a sophisticated grasp of business drivers, finds new ways to increase own contribution. Stays attuned to business and industry changes, ensures own activities remain aligned to key objectives. Balances Stakeholders Anticipates and balances the needs of multiple stakeholders. For example, shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders. Engages effectively with multiple stakeholders and responds with well-balanced, win-win solutions. Cultivates Innovation Creates new and better ways for the organization to be successful. For example, offers creative ideas, finds unique connections between previously unrelated elements. Actively encourages and supports others' creativity; builds upon and strengthens new solutions in a positive and collaborative manner. Financial Acumen Interprets and applies key financial indicators to make better business decisions. For example, provides rich and rigorous forecasts of the financial implications of ideas and opportunities. Makes well-balanced decisions regarding expenditures That take into account multiple considerations. Drives Results Consistently achieves results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a Timely way. Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. Builds Networks Effectively builds formal and informal relationship networks inside and outside the organization. For example, engages with#J-18808-Ljbffr