Motor Retail Distribution Manager

Motor Retail Distribution Manager Join to apply for the Motor Retail Distribution Manager role at Telesure Investment Holdings (TIH) Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Support the execution of the Motor Retail Distribution strategy by embedding the functional approach focused on customer growth. Contribute to increasing TIH’s market share through effective implementation of initiatives aligned to business objectives. Drive growth and profitability across existing products and services, while identifying operational opportunities to enhance performance. Collaborate with relevant teams to explore and assess new product ideas that complement the TIH insurance offering, ensuring alignment with customer needs and market trends. Responsibilities Leadership and DirectionTranslate the function’s strategy into clear operational plans within the area of responsibility. Communicate how these plans align with TIH’s mission, vision and values, and guide the team in understanding their role in achieving business goals. Foster commitment and accountability by motivating individuals to deliver high-quality work and contribute to continuous improvement. Functional Strategy ImplementationContribute and support the implementation of the functional strategy by identifying operational challenges, opportunities and industry trends. Support the implementation of a partnership model and tactical plans, ensuring alignment with defined acquisition targets. Collaborate with internal and external stakeholders to enable seamless solution delivery through technology integration. Manage partner onboarding and support integration activities to ensure efficient execution and long-term value. Strategic PartnershipsFacilitate collaboration across functional teams to support the flow of information and encourage the exchange of ideas. Act as a connector within the business network to enable effective communication, identify shared opportunities and contribute to the development of innovative solutions that support strategic goals. Business PlanningContribute to the development of annual and longer‑term business plans; forecast performance against business key performance indicators; develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets. Support the quantification of key outcomes, including revenue targets and performance indicators, and contribute to budgeting and resource planning. Research opportunities where the insurance Customer Value Proposition can drive competitive advantage or revenue growth for partners. Focus on building scale through strategic partnerships, prioritising those with strong brand affinity and access to high-potential customer segments. Manage partnership relationships to ensure alignment with TIH’s values and enable active engagement at both strategic and operational levels. Stakeholder Engagement (Internal and External)Identify and engage with internal and external stakeholders to understand their needs, concerns and expectations. Coordinate the development and execution of stakeholder engagement plans to support effective communication and decision‑making. Establish internal reporting structures and performance measures to ensure transparency, alignment and timely information flow across relevant teams. Product and Brand PositioningSupport the execution of brand positioning initiatives by contributing ideas to brand proposition plans and assisting in partner‑led branding efforts. Implement measures to assess brand effectiveness and use insights to inform future activities. Collaborate with partners to enhance branding and communication at customer touchpoints, including design and messaging, to drive growth. Ensure product visibility across customer and agent channels, including digital alerts and promotional platforms. Operations ManagementDeliver operational plans and outcomes that support the Motor Retail Distribution strategy within the assigned business area. Work closely with stakeholders to establish and maintain a fit‑for‑purpose commercial and operating model that enables effective execution and supports business growth. Performance ManagementManage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of team / personal objectives. Personal Capability BuildingAct as subject matter expert in an area of technology, policy, regulation, or operational management for the team and beyond in the function. Maintain external accreditations and in‑depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media. Budgeting and CostingTrack budgets and report variances to more senior colleagues. Digital Channels and Technology ManagementSupport digital channel management through use of front‑end interactive technologies, encompassing usability, design, user interface, and device strategy. Facilitate an understanding of engagement metrics and provide regular performance analysis. Behavioral Competencies Strategic Mindset – Sees ahead to future possibilities and translates them into breakthrough strategies. Keeps up to date on current and future industry trends and market forces and considers these when making decisions. Clearly identifies and prioritises efforts and initiatives to have the greatest strategic impact on the organisation. Business Insight – Applies knowledge of business and the marketplace to advance the organisation’s goals. Has a sophisticated grasp of business drivers and finds new ways to increase own contribution. Stays attuned to business and industry changes, ensuring own activities remain aligned to key objectives. Balances Stakeholders – Anticipates and balances the needs of multiple stakeholders. Shows a strong commitment to identifying all relevant issues and making decisions that maximise outcomes for all key stakeholders. Engages effectively with multiple stakeholders and responds with well‑balanced, win‑win solutions. Cultivates Innovation – Creates new and better ways for the organisation to be successful. Offers creative ideas, finds unique connections between previously unrelated elements, and actively encourages and supports others’ creativity. Builds upon and strengthens new solutions in a positive and collaborative manner. Financial Acumen – Interprets and applies key financial indicators to make better business decisions. Provides rich and rigorous forecasts of the financial implications of ideas and opportunities, making well‑balanced decisions regarding expenditures that take into account multiple considerations. Drives Results – Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes, consistently establishing bold goals for own performance, and shows great tenacity to complete goals or initiatives in a timely way. Manages Complexity – Makes sense of complex, high‑quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. Builds Networks – Effectively builds formal and informal relationship networks inside and outside the organisation. Engages with a wide network, across many functions, disciplines, and business units, to add value to organisational efforts. Leverages a wide network to provide insight and influence outcomes. Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives. Enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided. Confronts and challenges “us vs. them”; shows strong appreciation for others’ efforts toward shared goals. Communicates Effectively – Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others’ comments and creates rich documents and reports. Plans and Aligns – Plans and prioritises work to meet commitments aligned with organisational goals. Strengthens alignment and coordination between own work and others’, providing well‑sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays. Customer Focus – Builds strong customer relationships and delivers customer‑centric solutions. Dig deep into customer feedback and drive innovations that can enable the organisation to better meet customers’ future needs. Frequently adjusts approach to ensure customer needs are met and to improve service. Interpersonal Savvy – Relates openly and comfortably with diverse groups of people. Recognises even subtle social cues and nimbly responds to others’ needs and preferences. Helps to defuse difficult interpersonal situations by showing high levels of tact, sensitivity, and consideration. Builds rapport with ease. Being Resilient – Rebounds from setbacks and adversity when facing difficult situations. Acts as a steadying force or role model for others. Skillfully overcomes obstacles, learns from failures, and uses these lessons to improve subsequent efforts. Directs Work – Provides direction, delegating, and removing obstacles to get work done. Confirms mutual agreement on accountabilities, fostering strong coordination and minimising duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively. Skills Commercial Acumen – Apply understanding of the business environment and objectives to develop solutions and provide technical assistance when necessary. Stakeholder Expectation Management – Work independently and provide technical guidance when required to identify potential stakeholders, analyse their expectations, and develop strategies for managing stakeholders and their expectations. Communications Management Plan, Conflict Management, Conflict Resolution Techniques, Expectation Management, Managing Relationships, Relationship Building – Develop and implement plans to communicate effectively, manage conflict and build relationships. Action Planning – Work independently to develop appropriate plans or perform necessary actions based on recommendations. Account/Client Management – Use comprehensive knowledge and skills to act independently while guiding and training others on managing client accounts in a way that provides benefits for both the organisation and its clients. Financial Analysis – Apply concepts of knowledge/skill independently; also provide technical guidance when required. Presentation Skills – Communicate with others independently while providing guidance and training on speaking in a clear, concise, and compelling manner. Strategic Planning – Engage in strategic planning independently and provide technical guidance when required. Review and Reporting – Work independently and provide technical guidance on reviewing and creating relevant, lucid and effective reports. Computer Skills – Support business processes with comprehensive understanding and effective use of standard office equipment and standard software packages, while also providing guidance and training to others. Policy and Regulation – Work independently and provide technical guidance on how to interpret and apply knowledge of laws, regulations and policies in area of expertise. Verbal Communication – Use clear and effective verbal communication skills without supervision and provide technical guidance when required on expressing ideas, requesting actions and formulating plans or policies. Market Research and Analysis – Work without supervision and provide technical guidance on using research and analysis to develop a comprehensive understanding of market conditions to facilitate the success of a brand, product or service. Education Grade 12/SAQA Accredited Equivalent (Essential); Business Degree (Essential); Post‑Graduate qualification in Business (Advantageous). Experience 6+ years proven experience in establishing and fostering partnerships (Essential); 3 years Senior Management Experience (Essential); Experience managing budgets (Essential); 3+ years experience working in a financial services environment (Essential); 5+ years planning and managing resources to deliver predetermined objectives as specified by more senior managers (Essential). Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don’t wait, apply now. #J-18808-Ljbffr