Junior Claims Consultant

4 days ago


Port Elizabeth, South Africa Staff Concepts Full time

We specialise in the insurance recruitment industry and are looking for Claims Consultant for a large insurance company To provide administrative assistance and support on personal & commercial claims business . Responsibilities: Liaising and providing feedback to clients of claim progress Handling client queries Claims Management: the daily claims process from capturing received claims to processing and closing claim. Validating the claims (consultant must first check if the claim falls within the policy parameters) Registering claims Collecting additional information from client in respect of the claims Recording details and information on relevant systems Building and maintaining good working relationships with clients and internal stakeholders Bridging the gap between the office and insurance companies Maintaining a good working relationship with insurers Reporting Good underwriting knowledge and understanding Understanding policy wording and various products Grade 12/Matric NQF Level 4 Full qualification (short-term insurance) as set by regulation Regulatory examination (Representatives) RE5 successfully completed A minimum of 2-3 years´ claims experience Fully computer literate (Microsoft Office 365: Word, Excel and Outlook)



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