Executive Head Of Information Technology
3 weeks ago
Job Advert Summary Eduvos is looking to appoint an Executive Head of Information Technology. Location: National. Purpose of the Role: To manage the IT function across Eduvos, ensuring cost-effective, scalable, secure and reliable technology that enables academic excellence and growth. Leads digitalisation and innovation to enhance student and staff experience, drive operational efficiency, and enable data-driven decision‑making, in full compliance with applicable laws and governance codes. Minimum Requirements Bachelor's in Information Systems / Computer Science / Engineering; MBA / MPA advantageous. 12+ years IT leadership, preferably working experience in a role such as CIO / CTO. 5+ years leading multi‑site IT; proven record in transformation, reliability, cybersecurity. Previous technical expertise is essential. Duties and Responsibilities Financial and Operational Technology strategy and governance Portfolio benefits realization % of approved business cases by 12 months post-go-live Architecture compliance rate % for new / changed solutions; number of critical audit issues Cybersecurity and privacyCritical risks mitigated response time Mean time to detect incidents / Mean time to respond to incidents Service management and reliabilityCore system availability Campus network uptimeSLA attainment % End‑user satisfaction % First‑contact resolution rate %. Data, analytics and responsible AI % coverage of critical datasets% data quality scoresActive decision‑makers use of analyticsResponsible AI policy applied with % use‑case reviewsEnterprise applications and integration% initiatives delivered on time and % budget varianceTechnical debt reduced % year on yearAPI / integration availability %; defect escape rate- %. Infrastructure, cloud and continuity Disaster recovery tests frequency; Recovery Time Objectives / Recovery Point Objectives % for each system. Cloud spend within %. Annual reduction plan for energy / e‑waste published and tracked. Digital experience and accessibility Digital NPS (students) / employee tech satisfaction %% web properties conformance % active monthly users on portals and apps Vendor management Vendor SLAs met %. Budget within % Management Budgets Accountable for Opex / Capex aligned to Eduvos strategy; optimise spend; quarterly variance reporting. Planning Lead IT strategy and operational plans; cascade objectives; ensure baselined business cases / rolling technology & digital roadmap aligned to Eduvos strategy, with clear value cases and risk oversight. Execution monitoring Oversee IT portfolio delivery; remediate variances; elevate risks to EXCO. Strategic initiatives Tracked with measurable benefits. Reporting Deliver regular reporting to EXCO / Board; publish monthly IT scorecard. Workflow / alignment / silos Engage EXCO, faculty, campuses; build regulatory / partner ties; communicate IT vision clearly. Align IT with functions Establish cross‑functional forums. Problem solving / decision quality Apply structured frameworks; resolve escalations with RCA; coach managers. Resourcing / capacity Balance in‑house / vendor resources; anticipate future needs; resource for demand peaks. Operational efficiency Improve ITIL processes; standardise platforms; enforce governance. Governance / compliance / risk Maintain IT risk register; ensure POPIA / cybersecurity compliance; annual audits; audit findings. Structure / roles Maintain cost‑effective IT structure; define accountability; review annually. Leadership Strategy & direction Deliver Eduvos digital strategy; ensure IT represented at EXCO; translate priorities into roadmaps. Talent acquisition / succession Build IT leadership pipeline; successors in critical roles; inclusive, values‑driven hiring. Individual performance Set clear objectives; conduct reviews; enforce consequences and recognition. Skill levels Drive certifications and continuous learning; blended development; report progress. Culture & climate Model Eduvos values; foster collaboration; build engagement and morale. Change capability Lead structured change; prepare Eduvos for transitions; build resilience. Team remuneration Ensure fair and transparent pay; reward high performance; retain scarce skills. Functional and Behavioural Competencies Technical know‑how - ITIL 4; COBIT / ISO ; NIST CSF, ISO , POPIA; ISO ; TOGAF; DAMA-DMBOK; Cloud operating models; FinOps; WCAG 2.2Project management know‑howTechnology development know‑howStrategy and benefits realization know‑howVendor / commercial management know‑howPortfolio leadershipStakeholder engagementRisk management #J-18808-Ljbffr
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