Senior General Manager

Overview Are you a bold leader who thrives in fast-paced environments and wants to make a lasting impact on how millions move? We’re looking for a Senior General Manager (SGM) to lead our Ride Hailing business in South Africa and its environs. This is one of the most exciting and high impact leadership roles at Bolt; where strategy meets execution, and where your decisions will shape the future of mobility in the region. About Us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission About the Role As SGM, you’ll be responsible for driving growth, building and nurturing powerful relationships, strengthening our position among both drivers and riders, and keeping our teams engaged, motivated, and thriving. You’ll be the bridge between Bolt and the country’s most important stakeholders, from regulators and government officials to local communities and business partners, while ensuring that our local operations are world-class. This role is not just about running a business, it’s about making urban travel more affordable, convenient, and sustainable. You’ll work closely with HQ teams (Growth Analytics, Expansion, Central Operations, Marketing, Product, Regulatory, CS), report directly to the Regional Director for Africa & Southeast Asia, and lead a team that is determined to transform mobility in one of the world’s most dynamic markets. Main tasks and responsibilities Lead South Africa’s strategic and annual business planning, and be accountable for its execution. Identify local trends, opportunities and risks; create plans to to leverage on the opportunities / mitigate the risks. Oversee local operations and finances to ensure maximum impact and efficiency. Design in-market expansion strategies for ride hailing services and features. Take full ownership of the country’s P&L, delivering against ambitious KPIs. Lead, grow and inspire a high-performing team. Build strong succession plans while developing the next generation of leaders. Promote and live Bolt’s culture, striving every day to become a better leader for our people. Collaborate with HQ teams (Growth & Analytics, Product, Legal, Marketing) to launch and execute initiatives that deliver growth and efficiency. Advocate for Bolt’s brand, product, and service by engaging with authorities, policymakers, and key stakeholders. About you You have at least 7 years of experience in senior management within a fast-paced environment. Proven track record in P&L management and delivering results Experience in commercial operations, with leadership in complex, high-growth settings Exceptional leadership, negotiation, and communication skills. Business acumen with the ability to evaluate a line of business and identify growth levers. Strong organisational and project management skills, able to juggle multiple priorities and deliver. Relationship-building expertise, with the ability to anticipate concerns and influence effectively. A hustler mindset: resilient, resourceful, and solutions-driven. Highly analytical, with a data-driven approach to decision-making. Comfortable with ambiguity, able to adapt quickly to shifting priorities. Passion for technology, mobility, and the future of ridesharing. A strong sense of ownership with a hands-on approach. Why you’ll love it here Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50+ countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks*. Some perks may differ depending on your location and role. #J-18808-Ljbffr