Software Support Engineer
2 months ago
As a Support Engineer, you'll be responsible for providing high level technical support to our customers. Responsibilities Respond to customer inquiries via email, phone, and live chat in a professional and courteous manner Troubleshoot and resolve customer issues related to our platform Document and track customer inquiries and resolutions in our ticketing system Collaborate with the development team and projects team to escalate complex issues and ensure timely resolution Proactively identify and suggest solutions to improve the customer experience Stay up to date on the latest developments and features of our platform Qualifications and Experience Relevant tertiary qualification specialising in Computer Science. 2 years of experience in technical support, preferably in a SaaS environment Strong technical knowledge of cloud computing and web-based applications Excellent written and verbal communication skills Ability to work independently and in a fast-paced environment Familiarity with ticketing systems, particularly ConnectWise Manage is helpful Experience with SQL a must and scripting a plus
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Technical Support Consultant
7 days ago
Somerset West, South Africa Semper - Software Solutions for the Hospitality Industry Full time**Semper** specializes in the hospitality industry and provides world class software (such as reservation system, on-line bookings, POS, and stock system etc.) to clients over Africa as well as countries such as Ireland, Australia, New Zealand and Philippines. We are looking for a bright, articulated and detail-orientated technical support consultant to...
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Support Consultant
7 days ago
Somerset West, South Africa Semper - Software Solutions for the Hospitality Industry Full time**Semper** specializes in the hospitality industry and provides world class software (such as reservation system, on-line bookings, POS, and stock system etc.) to clients over Africa as well as countries such as Ireland, Australia, New Zealand and Philippines. We are looking for a bright, articulated and detail-orientated support consultant to work in our...
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Bookkeeper
23 hours ago
Somerset West, South Africa CA Support Full time**Bookkeeping responsibilities will include**: - Advising clients on cloud computing options - Providing support to users of cloud-based accounting software - Setting up company templates for new client take-ons on cloud-based software - Performing regular bookkeeping duties for cloud-based clients - Keeping clients regularly updated on their company...
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Software Integration Engineer
2 months ago
Somerset West, South Africa Helderberg Personnel cc Full timeTech Stack: The platform is built on .NET 8, and runs on public clouds on Azure in South Africa, Europe and the US. Customers can also opt for on-premise deployments. Azure services uses include VMs, Azure storage, Key Vault and App Gateway. Integration into GitHub, as the workflows build in our platform are actually stored in GitHub. Building in Visual...
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Debtors / Acounts Receivable Clerk
7 months ago
Somerset West, South Africa CA Support Full time**RESPONSIBILITIES**: - Processes and record incoming customer payments accurately and promptly. - Review and reconcile customer accounts to ensure all payments are properly allocated and discrepancies are resolved. - Contact customers to follow up on outstanding payments and resolve any billing issues or disputes. - Work with the sales and customer service...
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Software Design Specialist
2 months ago
Somerset West, Western Cape, South Africa E&D Recruiters Full timeAt E&D Recruiters, we are seeking a highly skilled Software Design Specialist to join our team in Somerset-West. As a key member of our engineering team, you will be responsible for designing and developing mechanical and electronic systems from concept to production.About the RoleWe offer a competitive salary of R400,000 - R600,000 per annum, depending on...
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Manager: R
5 days ago
Somerset West, South Africa Synergy Jobs (Pty) Ltd Full time**Manager**: R & D Technical Support **Contract type**: Permanent **Job Level**: Management **Work Location**: Cape Town, Western Cape **Salary**: R800 -1250K per annum Leading research facility seeks to appoint a head of the department: Research Development and Technical Support who will be responsible for the overall management of the department’s...
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Engineering Graduate
2 weeks ago
Somerset West, South Africa Jenrec Pty Ltd Full timeAre you an exceptional and passionate Software Engineering? Join this dynamic Software Application team with first in the world technologies on their front door. Be part of a world change in flight automation with your Cum Laude University skills. **ROLES AND RESPONSIBILITIES** - Take ownership of features from requirements through design, implementation,...
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Head of Engineering
2 months ago
Somerset West, South Africa NewSpace Systems Full timeKEY PURPOSE OF JOB As a leading product development and manufacturing aerospace engineering company in Somerset West, we are committed to shaping the future of NewSpace Systems through strategic vision and a culture of continuous improvement. The Head of Engineering (HOE) for NSS RSA manages the South African engineering team. The HOE is responsible for the...
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Software Engineer
2 months ago
Somerset West, South Africa Helderberg Personnel cc Full timeTech Stack: The platform is built on .NET 8, and runs on public clouds on Azure in South Africa, Europe and the US. Customers can also opt for on-premise deployments. Azure services uses include VMs, Azure storage, Key Vault and App Gateway. Integration into GitHub, as the workflows build in our platform are actually stored in GitHub. Building in Visual...
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Systems Support Administrator IT Support
2 weeks ago
Somerset West, South Africa SucceedGroup Full time_**System Support Administrator**_ Succeed Group offers a broad spectrum of specialist services to all industries, but our focus is that of Services Marketing and more specifically professional services marketing. Our clients range from small to medium sized businesses and we assist them to implement creative, cost-effective, and result-oriented strategies...
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Support Technician
7 months ago
Somerset West, South Africa Exceed Recruitment and Human Resource Consultants Full time**Reference**: 8889 AV **Consultant**: Anneke Viviers First point of contact for technical support to installers Provide accurate and efficient technical support via telephone and in person Assist installers and end users with firmware updates via telephone and remote login Provide feedback to installers and customers on battery repairs, upgrades and new...
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Technical Specialist: Systems Engineer I
2 days ago
Somerset West, South Africa ShopriteX Full timeRole Purpose This role provides essential support and technical assistance to help maintain the functionality and reliability of hardware and systems software. This role involves aiding in the installation, testing, and troubleshooting of various technologies. This role collaborates with senior team members to diagnose issues, perform repairs, upgrade...
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Software Developer
2 months ago
West Rand, South Africa E&D Recruiters Full timeSOFTWARE DEVELOPER Lanseria Software development practices are in compliance with the industry best practices policies and procedures which include compliance with the full life cycle of the software development process. Minimum qualifications and experience: BSc (Computer Science) or BSc (Software Engineering) or related field Minimum of 3 years of relevant...
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Engineering and Application Security Specialist
7 months ago
Somerset West, South Africa Redstor Full time**Do the best work of your career, here at Redstor** **Security Guardian: Engineering & Application Security Specialist **️** Hey there! Are you ready to be our very own Security Guardian? As the Engineering & Application Security Specialist, you'll be the superhero responsible for making sure our software is as secure as Fort Knox! ️ **Your...
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Technical Support Specialist
7 days ago
Somerset West, Western Cape, South Africa Helderberg Personnel cc Full timeAt Helderberg Personnel cc, we are seeking a skilled Technical Support Specialist to join our team. This role is perfect for an individual who is passionate about delivering exceptional support services and has a knack for problem-solving.About the Role:We are looking for a highly motivated and experienced technical support specialist to provide top-notch...
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Trainer in Financial Software
3 months ago
Somerset West, South Africa Jobted ZA C2 Full timeTraining Consultant for Financial Software (POS24092) Somerset West R 18 000 to R 23 000 Requirements: - Training/ Teaching / Lecturing or consulting experience in Accounting/ Bookkeeping - Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience - Proficiency in Microsoft Word, and Outlook, PowerPoint - Excel proficiency...
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Technical Support Technician
2 weeks ago
Somerset West, South Africa Enshrine Placements Full timeMy client is a highly respected organisation within South Africa and London. They use their expertise to develop the most advanced, accurate and reliable golf tracking system in the world. They not only excel in their specialised hardware, but they also provide the best user experience possible through its interactive app and in-bay displays. **Position...
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Electrical Engineer
6 days ago
Somerset West, South Africa Helderberg Personnel cc Full timeKey Responsibilities, Accountabilities and Duties: Production & Production Engineering: Oversee the production of sensors, PSUs, and other hardware Production planning, in collaboration with the supply chain manager, ensuring stock is on-hand on time and that sub-assemblies are assembled on time Production improvement initiatives Yield monitoring and...
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Technical Support Technician
1 day ago
Somerset West, South Africa Enshrine Placements Full timeTechnical Support Technician - Western Cape - 1089958-17 My client is a highly respected organisation within South Africa and London. They used their expertise to develop the most advanced, accurate and reliable golf tracking system in the world. They not only excel in their specialized hardware, but they also provide the best user experience possible...