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Student Support Administrator

4 weeks ago

Umhlanga Rocks, South Africa Invictus Education Group Full time

Job Description The Invictus Education Group is seeking a proactive and student-focused Student Support Administrator to join our Distance Campus team in Umhlanga. This in-office role is pivotal in ensuring a seamless student onboarding experience and providing ongoing support throughout the student’s learning journey. The successful candidate will play a key role in reinforcing communication and engagement from registration through to completion, helping students stay informed, motivated, and on track. Essential Qualifications & Experience A minimum of 2 years work experience in a customer service role and one year experience within the private education sector. A completed tertiary qualification will be an advantage. Essential Skills Strong computer and systems literacy Problem solving skills Strong administrative skills Strong interpersonal, verbal, and written communication skills Service delivery orientation Ability to analyze and report on data. Advise on initiatives to improve/close service delivery gaps Qualities Ability to work under pressure Patient, empathetic and helpful Sense of urgency Organized Attention to detail Ability to work independently #J-18808-Ljbffr