RETENTION AGENTS

Purpose The purpose of the Insurance Retention role is to retain existing customers by effectively addressing their needs, concerns, and reasons for cancellation. The role focuses on providing exceptional customer service, identifying opportunities to offer suitable insurance solutions, and ensuring customer satisfaction and loyalty. The Retention Agent...

Job description Job description We require dynamic Retentions agents with experience in the insurance industry - mass market. This portfolio specializes in “customer first contact” for recently purchased insurance products for a leading brand. You will be based in the Western Cape, Southern Suburbs. **Client Retention Agent Job Responsibilities**: -...

CAPE TOWN'S TEAM IS GROWING Join Our Team and Make a DifferencePosition: Swedish Retention AgentsExperience: Minimum 1 year in a similar role is a mustSalary: USD $2000 - $2500 (T&Cs Apply)Working Hours: 10:30 AM 7:00 PM Responsibilities:Engage with Swedish-speaking clients to retain their businessResolve customer concerns with professionalism and...

CAPE TOWN'S TEAM IS GROWING Join Our Team and Make a DifferencePosition: Retention Agents German DeskExperience: Minimum 1 year in same position (German-speaking) is a mustSalary: USD $2000 - $2500 (T&Cs Apply)Working Hours: 10:30 AM 7:00 PM Responsibilities:Engage with German-speaking clients to retain their businessResolve customer issues with...

Overview Outbound Retentions Agent – WNS Cape Town, Western Cape, South Africa. Handle inbound and/or outbound calls to promote and sell additional products or services to existing or potential customers. Identify opportunities to cross-sell and up-sell while ensuring excellent customer service is maintained. Focus on retention calls with customers at risk...

**Purpose** The purpose of the Insurance Retention role is to retain existing customers by effectively addressing their needs, concerns, and reasons for cancellation. The role focuses on providing exceptional customer service, identifying opportunities to offer suitable insurance solutions, and ensuring customer satisfaction and loyalty. The Retention Agent...

We are seeking a motivated Sales Retention Coach to guide and support our sales teams in maintaining strong client relationships, improving retention strategies, and maximizing revenue. Responsibilities: Coach and mentor sales agents on client retention techniques. Monitor performance and provide feedback to improve results. Develop strategies to reduce...

At Virgin Active, our purpose is to change people’s lives for the better through wellness. As a Retentions Consultant, you play a key role in supporting members on their holistic wellness journey by ensuring their access to our luxury wellness environments remains uninterrupted. Every interaction is an opportunity to inspire and empower members to take...

At Virgin Active, our purpose is to change people's lives for the better through wellness. As a Retentions Consultant, you play a key role in supporting members on their holistic wellness journey by ensuring their access to our luxury wellness environments remains uninterrupted. Day in the Life Proactively handle cancellation requests via outbound / inbound...

We are looking for a dynamic retention specialist to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.To be successful as a retention specialist, you should have a persuasive attitude, excellent...