Retention Agents

3 days ago

Cape Town, Western Cape, South Africa The Talent Hunter Full time US$2 000 - US$2 500 per year


CAPE TOWN'S TEAM IS GROWING

Join Our Team and Make a Difference

Position: Retention Agents German Desk
Experience: Minimum 1 year in same position (German-speaking) is a must
Salary: USD $2000 - $2500 (T&Cs Apply)
Working Hours: 10:30 AM 7:00 PM

Responsibilities:
  • Engage with German-speaking clients to retain their business
  • Resolve customer issues with professionalism and empathy
  • Maintain accurate records of customer interactions
  • Collaborate with the team to improve service quality
Requirements:
  • Minimum 1 year experience in retention role (FX Industry)
  • Fluent in German
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
Why Join Us?

Grow Your Career in a dynamic, supportive environment
Competitive Salary & T&Cs
Be part of a vibrant team making a difference

Growing Together, Serving Better


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