Head of Contact Centre Ops — Drive Excellence

Synergy Contact Centre is looking for an experienced Trainer! The purpose of this role is to identify and monitor training needs within the organization, and design, plan and implement training programs, policies and procedures to fulfill those needs. Key Responsibilities: - Review existing training programs; suggest enhancements and modifications to...

**_Synergy Contact Centre is hiring!_** **_If you are interested in starting a career, we want you!_** We are currently recruiting sales, customer service and collection agents. **_Requirements: _** - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International collections or customer service experience_ - International energy/water...

Synergy Contact centre is seeking agents with who has a minimum of 1 year contact centre experience in the below divisions: International(USA/UK) Customer Service Experience is a must - Gas &Electric Experts - Debt Collections - Worked in Retail Campaigns within the Call Centre. We offer: - R5250 Basic Salary - Tenured Attandance Bonus up to R1500.00 -...

Looking for hungry, outbound telesales agents for a very exciting position at Opinex Contact Centre. Basic, plus commission. Monday to Fridays only, no weekends. Must have a minimum of 6 months outbound telesales experience. **Job Types**: Full-time, Temp to perm Contract length: 6 months **Salary**: From R4,000.00 per month COVID-19 considerations: All...

Overview The Role: With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! The Detail: The Workforce Manager will play a pivotal role in driving our contact centre operations forward, ensuring that a high level of...

**MAIN PURPOSE OF THE ROLE** To manage all the strategies and operations related to the sales divisions of the business, ensuring high levels of performance and compliance in line with budget and contractual expectations. **DUTIES AND RESPONSIBILITIES** **Overall management of the sales divisions** - Oversee performance of campaigns to ensure achievement...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment...

Ein dynamisches Unternehmen sucht einen erfahrenen Head of Operations, um die Betriebsabläufe in einem Contact Center zu leiten. In dieser Schlüsselrolle sind Sie verantwortlich für die Effizienz und Produktivität des Teams, während Sie eine außergewöhnliche Kundenerfahrung gewährleisten. Sie werden die operative Strategie umsetzen, um die Leistung...

Synergy has rebranded and we're now trading as **NUTUN CX. **Be a part of that growth and join us today. We are looking for Customer Care Experts. If you have 12 months of call centre experience, then **we want YOU!** **Requirements**: - Excellent communication skills - Experience gained must be within the international market - Matric / Grade 11 **We...

**MAIN PURPOSE OF THE ROLE** To manage all the strategies and operations related to the sales divisions of the business, ensuring high levels of performance and compliance in line with budget and contractual expectations. **DUTIES AND RESPONSIBILITIES** **Overall management of the sales divisions** - Oversee performance of campaigns to ensure achievement...