Quality Assurance Specialist – Complaints

A financial services provider is seeking a Quality Assurer in Randburg. The ideal candidate should have at least 3 years of call center experience, strong analytical capabilities, and a diploma equivalent to NQF Level 6 in business studies. Responsibilities include analyzing complaints, conducting calibration sessions, and ensuring compliance with...

A leading financial institution in South Africa is seeking a Quality Assurer to join their team in Randburg. The ideal candidate will have at least 3 years of call centre experience and be well-versed in complaints handling and resolution. You will be responsible for analyzing complaints, ensuring compliance with business requirements, and collaborating with...

A leading financial institution in Randburg is looking for a Quality Assurer to enhance its complaint resolution process. The ideal candidate should possess strong analytical skills, attention to detail, and experience in handling complaints effectively. A diploma in business studies is required along with at least three years of call center experience. Join...

You will be charged with developing a complete QA program that not only safeguards the quality of our products, but also fosters a “quality culture,” in which all employees become actively engaged in guaranteeing quality in both production and the finished product. Objectives of this Role - Interpret, build upon, and comply with company quality...

**Quality Assurance Agent (x4 Positions) - 3-Month FTC** - Location:_ Randburg | _Salary:_ R7,000 - R10,000 p/m | _Start:_ ASAP | _Department:_ Customer Care - QA **Be the Standard Others Aspire To.** You are not just listening to calls. You are **protecting the customer experience**, ensuring **ethical collections**, and being a trusted voice of quality. If...

Main Purpose The Quality Assurance Assistant ensures that all Vumacam projects, installations, and infrastructure adhere to established Quality Assurance (QA) standards and processes. The role involves coordinating QA activities, ensuring compliance with company standards, and maintaining alignment with business objectives. This position plays a vital role...

A technology company in Randburg is seeking a Quality Assurance Assistant to ensure adherence to established Quality Assurance standards across projects. This role involves assisting in the implementation of QA processes, training teams on quality specifications, and monitoring installations to ensure compliance with business objectives. The ideal candidate...

Quality Assurer\_I page is loaded## Quality Assurer\_Ilocations: Randburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 9, 2025 (6 days left to apply)job requisition id: R43551# **Job Description**Hello Future Quality Assurer Welcome to FNB Personal Segment Advisory Suite, the home of the #changeables. We design for the...

Tracker requires the Services of Quality Assurance Coaches in the Call Centre, CX Improvement Department, based in Johannesburg. The candidates will be responsible for ensuring that employees within the organization adhere to quality standards and procedures, monitoring and evaluating the performance of individuals or teams to identify areas for improvement...

Position Summary Industry: IT & InternetJob category: Customer ServiceLocation: RandburgContract: PermanentRemuneration: Market RelatedEE position: Yes Introduction Tracker requires the Services of Quality Assurance Coaches in the Call Centre, CX Improvement Department, based in Johannesburg. The candidates will be responsible for ensuring that employees...