Quality Assurance

You will be charged with developing a complete QA program that not only safeguards the quality of our products, but also fosters a “quality culture,” in which all employees become actively engaged in guaranteeing quality in both production and the finished product. Objectives of this Role - Interpret, build upon, and comply with company quality...

Main Purpose The Quality Assurance Assistant ensures that all Vumacam projects, installations, and infrastructure adhere to established Quality Assurance (QA) standards and processes. The role involves coordinating QA activities, ensuring compliance with company standards, and maintaining alignment with business objectives. This position plays a vital role...

Tracker requires the Services of Quality Assurance Coaches in the Call Centre, CX Improvement Department, based in Johannesburg. The candidates will be responsible for ensuring that employees within the organization adhere to quality standards and procedures, monitoring and evaluating the performance of individuals or teams to identify areas for improvement...

Position Summary Industry: IT & InternetJob category: Customer ServiceLocation: RandburgContract: PermanentRemuneration: Market RelatedEE position: Yes Introduction Tracker requires the Services of Quality Assurance Coaches in the Call Centre, CX Improvement Department, based in Johannesburg. The candidates will be responsible for ensuring that employees...

Randburg, South Africa | Posted on 03/28/2025 Lyceum is the trusted choice for over a century of quality education in South Africa. Our unique approach combines accredited programmes with flexible distance learning, making it easier to balance your studies with your lifestyle.With thousands of students empowered to achieve their goals, we provide an...

Duties and responsibilities:Working in close co-operation with the business customers and teams, the Quality Assurance Manager applies analytical and business skills to evaluate existing and identify new or enhanced systems, products and processes which advance business objectives Establishes and has overall responsibility for the goals, policies, and...

**Quality Assurance Agent (x4 Positions) - 3-Month FTC** - Location:_ Randburg | _Salary:_ R7,000 - R10,000 p/m | _Start:_ ASAP | _Department:_ Customer Care - QA **Be the Standard Others Aspire To.** You are not just listening to calls. You are **protecting the customer experience**, ensuring **ethical collections**, and being a trusted voice of quality. If...

**Position summary**: **Industry**:IT & Internet**Job category**:IT and Telecommunications**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**About our company**: **Introduction**: TRACKER requires the services of a Quality Assurance Coach/Assessor to ensure that Customer Experience Centre standards are maintained...

A major financial institution is looking for a Quality Assurer in Randburg to enhance complaint resolution processes. The ideal candidate will possess analytical skills and experience in quality assurance, along with strong communication abilities. Responsibilities include conducting calibration sessions, engaging with audits, and ensuring compliance with...

A financial services provider is seeking a Quality Assurer in Randburg. The ideal candidate should have at least 3 years of call center experience, strong analytical capabilities, and a diploma equivalent to NQF Level 6 in business studies. Responsibilities include analyzing complaints, conducting calibration sessions, and ensuring compliance with...