Front Office Manager
3 weeks ago
Seeking a highly motivated and experienced Front Office Manager to join our team in Dubai, United Arab Emirates. The successful candidate will be responsible for overseeing and managing the day-to-day operations of the front office, providing excellent customer service to guests, and ensuring that the hotel runs smoothly and efficiently. Responsibilities: Manage the front office staff, ensuring that all staff members are properly trained and are performing their duties in accordance with hotel standards. Maintain a high level of customer service, ensuring that all guests receive an exceptional experience during their stay. Monitor the front desk, ensuring that all guests are checked in and out properly. Manage the check-in and check-out process, ensuring that all guests information is accurately recorded. Oversee the housekeeping staff, ensuring that all rooms are kept clean and tidy. Ensure that all safety and security protocols are followed. Handle guest complaints and inquiries in a professional and timely manner. Monitor the hotels financial performance, ensuring that all costs are kept within budget. Develop and implement strategies to increase occupancy and revenue. Develop and maintain relationships with guests, ensuring that they are satisfied with their stay. Monitor the hotels online reputation, responding to reviews and complaints in a timely manner. Requirements: Bachelors degree in hotel management, business, or a related field. Proven experience as a front office manager or similar role. Excellent customer service and communication skills. Strong organizational and problem-solving skills. Ability to work well under pressure and handle multiple tasks. Knowledge of hotel industry standards and procedures. Ability to work flexible hours, including weekends and holidays. #J-18808-Ljbffr
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Front Office Manager
19 hours ago
Johannesburg, South Africa The Staff Connection Full timeWe are inviting applications for a professional and service-driven Front Office Manager to lead a Front Office team at a high-performing corporate hotel. This role requires a polished individual with strong leadership ability, exceptional guest service standards, and a solid understanding of front office operations. Key Responsibilities Oversee daily front...
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Front Office Manager
4 days ago
Johannesburg, South Africa Hyatt House Sandton Full time**FRONT OFFICE MANAGER** HYATT HOUSE ZA - GT - Johannesburg Full - time Monthly South African Rand (ZAR) pay basis **Salary**: Negotiable Position: Front Office Manager Place of Work: Hyatt House Sandton Hotel Division: Operations Responsible To: Cluster Hotel Manager **Scope and General Purpose of the Job**: **Duties and...
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Front Office Manager
5 days ago
Johannesburg, South Africa Staff Connection Full timeKey Responsibilities:Oversee daily front office operations to ensure a seamless guest experienceLead, mentor, and motivate the front office teamManage check-in, check-out, reservations, and guest relations efficientlyMaintain high service standards, ensuring consistency with brand expectationsHandle guest feedback, complaints, and VIP requirements with...
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Front Office Manager
5 days ago
Johannesburg, Gauteng, South Africa Crew Life at Sea Full time R900 000 - R1 200 000 per yearSeeking a highly motivated and experienced Front Office Manager to join our team in Dubai, United Arab Emirates. The successful candidate will be responsible for overseeing and managing the day-to-day operations of the front office, providing excellent customer service to guests, and ensuring that the hotel runs smoothly and efficiently.Responsibilities:...
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Front Office Manager
3 days ago
Johannesburg, South Africa Staff Connection Full timeKey Responsibilities: Oversee daily front office operations to ensure a seamless guest experience Lead, mentor, and motivate the front office team Manage check-in, check-out, reservations, and guest relations efficiently Maintain high service standards, ensuring consistency with brand expectations Handle guest feedback, complaints, and VIP requirements with...
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Front Office Manager
7 days ago
Johannesburg, South Africa Georgia Avenue Investments 92 Full time_**JOB DESCRIPTION**:_ - Train, supervise and support office staff, including receptionists, security guards and call center agents - Schedule shifts - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Monitor stock and order office supplies - Ensure proper mail distribution - Prepare...
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Front Office Manager
1 day ago
Johannesburg, Gauteng, South Africa Careers at Marriott Full time R250 000 - R400 000 per yearJOB SUMMARY Reporting to the Hotel Operations Manager, the successful incumbent will be responsible for administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an...
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Assistant Front Office Manager
2 weeks ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 60947 **Job Type** - Permanent **Job Title** - Assistant Front Office Manager **Computer Skills** - APEX Hotel **Industry** - Hospitality - Resort **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng - Experience: Must have at least three years’ experience in the same or similar position at a 4 or 5 star hotel....
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Front Office Duty Manager
4 days ago
Johannesburg, South Africa The Capital Hotels and Apartments Full timeThe Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...
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Front Office Manager
1 day ago
Johannesburg, Gauteng, South Africa Marriott International Full timeAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa, 2076ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYReporting to the Hotel Operations Manager, the successful incumbent will be responsible...