Business Development Specialist

2 weeks ago

Durban, South Africa Indwe Broker Holdings Full time

Overview To identify, generate, and nurture new business opportunities through strategic lead generation activities and professional networking, adhering to the company’s leads management procedures. The individual will play a critical role in expanding the company’s client base, strengthening market presence, and supporting business growth in Indwe Risk Services. Office Location: Durban Employment Type: Permanent Education Minimum Matric; Relevant diploma/degree in Marketing Business Management, or Insurance advantageous FAIS compliance Passed exam RE: Representatives Experience Minimum 3 - 7 Years Ideal Education Higher certificate in Insurance NQF5 Ideal Experience 3-5 years experience in sales Business development or lead generation preferably in Insurance Proven success in generating and qualifying leads Experience in networking, business forums, or referral-based sales Familiarity with leads management portals and CRM platforms Exposure to digital lead generation (social media, email campaigns, events) is advantageous Skills Lead the end-to-end activation process for the acquisition of new insurance clients and partners Ensuring timely and high-quality onboarding experiences; Ensure all data, documentation, and compliance checks are completed Representing the company at golf days, broker functions, and other insurance-related events Computer Literacy(Outlook, Word and Advanced Excel) Act as a trusted point of contact for high-value clients during the onboarding phase Develop and maintain strong relationships with key brokers, agencies, and underwriters Excellent communication and presentation skills (verbal & written) Strong negotiation and persuasion ability Ability to establish rapport and build long-term relationships Goal-driven, resilient, and persistent in pursuing opportunities Analytical with strong research and prospecting skills Coach and support team members to meet performance metrics and client satisfaction goals Monitor and refine activation processes for improved speed, efficiency, and scalability Report on KPIs and suggested enhancements based on client feedback and activation data New business leads must be captured on Leads Management Portals, for tracking, reporting Flag and help resolve any issues that could delay onboarding or affect client satisfaction Knowledge Insurance and Brokerage Industry Experience Technical and comprehensive Commercial and Individual Insurance Product Knowledge Legal Requirements of the Insurance Industry Knowledge of Specialist Liability Regulatory requirements of the insurance industry including POPIA Lead activations, marketing and sales principles Knowledge of insurance products and value-added products and services Personal attributes Interpersonal effectiveness Ability to effectively adapt to change Influential and self motivated Enthusiasm; Result orientated / Deadline orientated Ability to work under pressure Perseverance Interpersonal effectiveness Work according to set policies and procedures Creative, innovative, business honesty and integrity Ability to work as part of a team Professional presence and confidence in client-facing situations Entrepreneurial mindset with proactive approach High integrity and customer-centric focus Adaptability and ability to thrive in a target-driven environment #J-18808-Ljbffr

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