Business Analyst

Job details Business Analyst - (AD-L7.3) Requisition # AD-L7.3 Job title Business Analyst Category Contract type Permanent (Employee) Full Time Description Zutari: Co-creating an engineered impact. Zutari is a well-established, management-owned engineering firm with almost 90 years' experience. As human-centred engineering consultants and advisors, we are trusted by our clients, business partners, communities and other stakeholders across Africa.We co-create engineering solutions that have a positive impact and improve people's lives. Zutari values inclusion and recognises the importance of a diverse, talented workforce, believing that people need other people to succeed.What kind of talent do we pursue? We employ people with the right attitude and a positive mindset, who are motivated by doing the right thing, getting things done and share a sense of urgency. People who have an impact in our teams and broader community. People who think differently and connect with those around them to co-create new opportunities and leave a meaningful legacy. Role overview We are seeking a Business Analyst to join our Digital Advisory Unit in the Tshwane Office . This role supports our asset information management and digital transformation service streams, working closely with asset-intensive clients to understand their operational context, define functional and information requirements, and shape solutions tailored to their maturity and environment. The Business Analyst contributes to long-term client relationships by helping organisations move from fragmented, siloed processes toward integrated, information-enabled operations. The focus is on the operations and maintenance phase of the asset lifecycle, where enduring value from digital investment is realised. Success in this role depends on the ability to connect business understanding, data systems, governance, and people. The role primarily supports advisory services aligned with ISO 19650 information management processes, with a particular focus on developing Organisational Information Requirements (OIR) and Asset Information Requirements (AIR). Role responsibilities The Business Analyst plays a pivotal role in shaping information-centric solutions for asset-intensive clients. Responsibilities span from framing requirements to modelling data and supporting governance, always with a focus on operational sustainability. Business Analysis and Solution Framing: Engage clients to understand their context, value chain, and maturity. Clarify and structure functional requirements from ambiguous or fragmented problem statements. Frame short-, medium-, and long-term solutions aligned to client capability and strategic trajectory. Define institutional roles, data flows, and governance principles for sustainable implementation. Organisational Information Requirements (OIR): Facilitate workshops and executive interviews to define high-level information needs. Align organisational goals to asset-related decisions and information dependencies. Asset Information Requirements (AIR): Translate OIR into AIRs linked to asset information modelling. This includes development of asset hierarchies and asset categorisation, defining key asset attributes including attributes needed for asset identification, asset location, asset dependencies / relationships, asset tracking, operational metrics. operational information and history, performance tracking, inspections, maintenance, life-cycle decision making, systems engineering, reporting and compliance requirements. Development of parameter libraries and structured data schemas to support standardisation, consistency and reuse that is technology agnostic but support asset information management throughout the asset lifecycle. Asset information Modelling : Design frameworks for asset information modelling that align with ISO 19650 and support lifecycle data exchange. Specify integration pathways, system architecture interfaces, and data quality requirements. Assess suitable technologies (e.g. EAM, GIS, CMMS etc.) that match client maturity and resource constraints. Governance & Compliance : Follow Zutari’s Project Governance framework and best practices, including Integration Management , Scope Management , Schedule Management , Cost Management , Quality Management , Resource Management , Risk Management , and Stakeholder Management . Ensure alignment with standards and best practises such as ISO 55000, ISO 19650, GFMAM etc. as applicable. Client & Stakeholder Engagement : Act as a trusted advisor, building enduring relationships and enabling client capability. Support clients in adopting new roles, practices, and systems with minimal disruption. Project Reporting & Proposals : Regularly report on project status (internally and to clients) and actively contribute to developing proposals and identifying new business opportunities. Standardisation, People & Team Development : Mentor and guide emerging team talent while ensuring continuous improvement, documentation and standardisation of offerings, data models, equipment libraries and methodologies for business / process / technology / vendor reviews, that facilitate new member integration to the team. Education and Certifications Bachelor’s degree in Industrial Engineering . Postgraduate study in systems thinking, organisational development, or digital transformation advantageous. Registration with ECSA or similar professional body preferred. Completion of BIM-aligned training (e.g. OPERAM, ISO 19650) required within 3 years of joining Experience 3–5 years in business analysis, preferably within engineering, infrastructure, utilities, or facilities sectors. Experience engaging with operational teams and translating institutional needs into structured solutions Proper insight into various client value chains (e.g. Energy value chain, Water value chain, manufacturing value chain, facilities value chain etc.) Process mapping and analysis (e.g. BPMN, UML, SIPOC) Information flow modelling throughout asset life cycle Data model design (incl. data warehousing / data management layer) Understanding of asset-centric platforms (e.g. Maximo, SAP EAM, Archibus, TwinView, ArcGIS, Revit etc.) Understanding of data exchange formats and APIs (e.g. CIM, SOAP, REST etc.) Familiarity with tools such as Visio, Enterprise Architect, Lucidchart, Power BI Basic programming and/or scripting skills (e.g. Python, SQL) Awareness of data privacy and security regulations (e.g. POPIA, ISO 27001) We believe that a diverse workforce is key to our business success. We seek the best people for our jobs based on their skills, qualifications, and experience. We embrace the principle of equal opportunity in employment and work towards eliminating all forms of unlawful discrimination in our employment practices. In support of diversity and the equal opportunity principle, preference will be given to individuals from designated groups in South Africa. #J-18808-Ljbffr