Business Analyst

Job Summary TWK Agri has the following vacancy available: Business Analyst within the IT division at Piet Retief / Pretoria. This role involves analysing, optimising, and modernising business processes across trade and financial operations to improve efficiency, accuracy, and governance. The incumbent will serve as a strategic link between operations, finance, IT, and management, ensuring business needs are translated into effective, sustainable solutions. Responsibilities and Duties Analyse and map business processes to uncover inefficiencies, dependencies, and improvement opportunities. Lead structured reviews to develop and implement optimisation strategies across trade and financial workflows. Stay current with process and IT advancements to identify automation and modernisation opportunities. Conduct stakeholder interviews, workshops, and presentations to gather and validate business requirements. Perform detailed requirements analysis and translate findings into clear, actionable documentation. Produce traceable reports and insights that inform decision‑making and governance. Serve as a strategic liaison between users, stakeholders, and technical teams. Communicate insights, plans, and progress clearly to cross‑functional teams and senior management. Facilitate meetings and presentations to align expectations and drive consensus. Ensure proposed solutions meet business needs, compliance standards, and operational constraints. Lead user acceptance testing (UAT) and feedback loops to validate solution effectiveness. Update, implement, and maintain procedures to reflect new capabilities and governance models. Provide coaching, training, and guidance to junior analysts and team members. Allocate resources effectively while maintaining cost efficiency and operational sustainability. Qualifications and Skills Matric / Grade 12 or degree/diploma in Business, Information Systems, or a related field. Minimum 5 years' experience in business analysis or a related role. At least 2 years' hands‑on experience in a trade-focused analyst role, with direct exposure to point‑of‑sale (POS) environments (retail systems, transaction flows, and customer‑facing interfaces), Financial operations (reconciliation, payment systems, and financial reporting) and ERP Systems. Proven collaboration with operations, finance, and IT teams to optimise POS and financial workflows. Demonstrated ability to deliver measurable improvements in trade efficiency or financial accuracy. Advanced analytical and conceptual thinking, with a keen eye for dependencies and process gaps. Strong technical proficiency in business analysis tools and platforms. Excellent documentation and reporting skills, including presentations and stakeholder briefings. Experience with user acceptance testing and solution validation. Ability to influence stakeholders and co‑create acceptable, traceable solutions. Strong verbal and written communication across technical and non‑technical audiences. Proven track record of leading and developing high‑performing teams. Commitment to follow‑through, accountability, and continuous improvement. Excellent planning, organisational, and time‑management skills. Comfortable in fast‑paced, cross‑functional environments. Skilled at multitasking, prioritising initiatives, and managing competing resources. Proactive problem‑solver with attention to detail and strategic foresight. Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond. The company can expire job adverts at any time at their own discretion. TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets. #J-18808-Ljbffr