Meetings & Events Manager - Bantry Bay

2 weeks ago

Cape Town, South Africa Spc Full time

Our client A prestigious luxury Hotel is on an exciting journey to establish itself as one of Cape Town’s leading luxury destinations. With 349 beautifully designed rooms breathtaking ocean and mountain views an iconic infinity pool world‑class dining and state‑of‑the‑art conference facilities this Bantry Bay landmark offers a dynamic and rewarding working environment. Key Responsibilities Commercial & Business Development Secure new meetings and events business nurture client relationships analyze market trends and drive strategies to optimize revenue and profitability. Manage departmental budgets forecasts and reporting. Operations & Event Execution Plan coordinate and deliver flawless meetings and events. Oversee Banquet Event Orders (BEOs) site inspections and ensure the highest standards of service safety and cleanliness. Leadership & Team Management Lead train and inspire the M&E team. Oversee recruitment onboarding performance management and cultivate a culture of accountability and service excellence. Guest Experience & Communication Act as the main point of contact for clients anticipating needs and exceeding expectations. Collect feedback and implement improvements to ensure repeat business and guest satisfaction. Quality & Compliance Ensure all events meet brand standards comply with health & safety requirements and are seamlessly executed in collaboration with other departments. Financial & IT Management Manage budgets monitor financial performance and ensure cost‑efficient operations. Oversee Opera system entries invoicing and vendor processes while leveraging technology to enhance efficiency. Requirements Minimum 3 years experience in meetings events or banquet management with strong operational exposure Hospitality management degree / diploma (advantageous) Demonstrated commercial acumen and proven track record in revenue growth Strong leadership organizational and interpersonal skills Exceptional client service and communication abilities Proficiency in MS Office Opera PMS and event management systems Application Notes Applicants must hold a valid South African id Only candidates with relevant experience will be shortlisted Updated CVs are essential All shortlisted candidates will be invited to a virtual introduction interview Recruitment for this role is aligned with our Employment Equity Plan. Join our client where passion and excellence meet and help redefine the future of meetings and events in one of Cape Town’s leading luxury destinations. Required Experience : Manager Key Skills Marketing Catering Organizational skills Hospitality Experience Management Experience HubSpot Event Planning Events Management Project Management Event Marketing Leadership Experience Negotiation Employment Type: Full‑Time Department / Functional Area: Hospitality Experience: years Vacancy: 1 #J-18808-Ljbffr

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