Credit Controller

3 weeks ago


Amanzimtoti eThekwini Ward KwaMakhutha eThekwini Metropolitan Municipality KwaZuluNatal South Africa FreeRecruit Full time

MINIMUM REQUIREMENTS:

– Matric is a minimum requirement

– SAP would be highly advantageous

– Afrikaans is a minimum requirement

– Well spoken with an ability to communicate verbally and in writing.

– Bilingual (English is essential)

– Attention to detail

– Ability to work well under pressure and to take ownership of tasks

– Able to work within a team

– Honest and reliable

– Excellent numerical and accuracy skills

– Computer literate (use desktop and online applications)

– Client service orientation, with a pleasant and efficient telephone manner

– Excellent organizational skills

 

DUTIES & REQUIREMENTS:

●      Previous Credit Notes

●      Tax Invoice – where discounts where omitted

●      Accounts Receivable Transaction Report

●      Ensure valid proof of payments are received prior to releasing the pro-forma for invoicing

●      Provide customer support where necessary

●      Ensure that no client complaints regarding the manner in which they were treated is received.

●      Ensure that there is a satisfactory response for payment request

●      Record activity details on SAP for all calls made including date and time of call, person spoken to as well as outcome of call

●      Queries related to payments made and all outstanding queries must be answered within a reasonable timeframe (Within One Month)

●      Phone calls must be returned promptly and all general queries must be dealt with within 24 hours

●      Oral communication must be in a polite manner

●      Written communication to client must be accurate (no spelling or obvious grammar mistakes) and in a format that is easily understandable

●      When receiving queries for references on credit checks, do an evaluation of the customer and supply information

●      The Credit Controller must file documents received and processed

●      Ensure that where dealer accounts are not paid within the required payment time, the required legal documentation pack is completed and the appropriate action is taken.

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