Service Delivery Lead

**Location**: Flexible (Cape Town preferred; remote considered) **Reports to**: Head of Tour Delivery **Direct Reports**: Global Customer Service team (South Africa & Philippines), Customer Operations team **About the Role** We are seeking a Global Service Delivery Lead to design and lead the next chapter of our global customer support. Serving 20,000+...

Role**:IT Service Delivery (Call Center Background)** **Location: Cape Town** Primary Competencies Focus on the delivery of the customer’s solutions by planning, organizing, leading, and controlling. This position requires a positive, hands-on team-oriented leadership style. Overall experience should be at least 8-10 years in the IT service...

Team Lead, Service Delivery At TTEC, we’re all about the Human Experience. Elevated. As a S**ervice Delivery Team Lead** in **Cape Town, South Africa** you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, **What You’ll be Doing** Do you have a passion for leading, mentoring and coaching? Looking...

A leading telecommunications provider in Cape Town is seeking a DevOps professional to facilitate delivery of business services. The ideal candidate will have at least 3 years of experience with Number Portability in Telecoms and a strong foundation in ITIL Service Management. This role includes responsibilities around service management and customer...

Team Lead, Service Delivery **Description - External** Your potential has a place here with TTEC’s award-winning employment experience. As an Operations Analyst working as a Team Lead working onsite in Cape Town, South Africa, you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll be Doing** Do you have a passion for...

A leading telecommunications company in South Africa is seeking a candidate to facilitate business service delivery by adhering to DevOps processes. The role emphasizes managing technology for business processes and ensuring customer experience. Ideal candidates should have at least 3 years of experience with Number Portability and 2 years in IT Operations....

A technology services company in Cape Town is seeking a Service Delivery Manager to lead a team in delivering exceptional client service across multiple locations. The ideal candidate will have over 6 years of experience in deskside support and proven technical leadership capabilities. This role offers opportunities for professional growth and the chance to...

IT Service Delivery Manager​​​​​​Essential FunctionsClient Portfolio Management - End of End owner of key accounts from IT Service delivery perspectiveIT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR /...

Company Description The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive. We...

**Job title**:Delivery Lead **Reporting to**: Head of Engineering **Location**:Cape Town (Hybrid) **ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS** **WHAT WE DO** Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs...