senior Sales Manager

Found in: Talent ZA 2A C2 - 2 weeks ago

Johannesburg, South Africa Progessive International Full time
  • Manage all aspects of the sales process, including purchasing agreements, issuing sales contracts, and handling demos and product introductions.
  • Provide quotes to clients and dealers, issue proforma invoices, track proof of payment, and issue tax invoices.
  • Build and maintain strong working relationships with dealers across the country.
  • Utilize market data to establish sales goals and identify potential new customers (retail and corporate).
  • Foster relationships with clients, key suppliers, and partners to ensure maximum customer satisfaction.
  • Educate clients about the company's products, services, and special offers.
  • Address client complaints, conduct satisfaction surveys, and recommend improvements.
  • Collaborate with internal departments to meet client expectations.
  • Network with potential business partners and clients.
  • Develop presentations for various audiences (business partners, executives, shareholders).
  • Conduct research to identify new customers and market opportunities.
  • Stay informed about market trends and competitor performance.
  • Develop and maintain the brand identity and online presence, leveraging social media for business growth.
  • Promote high-sales and good customer service practices while maintaining a positive company image.
  • Maximize sales and profitability through customer satisfaction and retention to meet sales forecasts.
  • Develop a sales organization to achieve sales and profitability objectives.
  • Manage vehicle inventory, ensuring optimal stock levels.
  • Control departmental costs within budget.
  • Ensure adequate product display material is available.
  • Monitor departmental financial performance.
  • Manage customer complaints efficiently to deliver a great client experience.
  • Meet departmental customer satisfaction/expectation targets.
  • Manage key accounts, government tenders, and upcoming projects.
  • Control direct and indirect costs within company parameters.
  • Establish staffing levels and training required to achieve sales objectives.
  • Oversee all floorplan activities.
  • Update stock list reports and communicate stock availability to the accountant.
  • Assist with dealer expansion proposals and develop/manage in-house financing models.
  • Help clients secure financing from accredited financial institutions.
  • Expand the dealer network and establish joint dealership ventures.
  • Stay abreast of competitor offerings.
  • Organize and attend truck exhibitions/events relevant to the industry (mining, agriculture, construction).
  • Manage online media campaigns, sponsorships, advertising agencies, and product launches.
  • Possess a solid understanding of finance.
  • Prepare and submit tender applications on time.
  • Track and provide market updates based on truck sales trends.
  • Travel extensively to visit dealerships and clients across the Africa Region.


QUALIFICATION & REQUIREMENTS: -
  • Matric + Degree in Sales/Business Management/Marketing (or a related tertiary qualification)
  • Proven heavy truck sales management experience/sales track (experience with internet leads/sales a plus)
  • Proven experience in customer relations and commercial sales
  • Ability to understand and analyze sales performance metrics.
  • Solid customer service attitude with excellent negotiation skills
  • Strong attention to detail and good mathematical skills
  • Team player with good communication skills
  • Familiarity with Mandarin language a plus (as clients may have limited English proficiency)
  • Experience working in a company with a Chinese culture (a plus)
  • Understanding of economics and current market trends (as they influence sales)
  • Experience in collaborative working relationship with the various stake holders.
  • Clear and concise communication skills in English due to potential language barriers.
  • Patient and able to work with staff with limited English proficiency.

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