Hotel Operations Manager
4 weeks ago
This boutique hotel is part of a prestigious collection of luxury properties, including exclusive safari houses in a private game reserve, a coastal villa, and a beachfront lodge. These properties attract high-end clientele, primarily families from around the world, with significant markets in the USA and UK.
Candidate requirements and responsibilities;
- The ideal candidate must be a strong and organized individual capable of driving change and instilling discipline while fostering a warm, collaborative team culture.
- A hands-on mentor with the ability to coach and train the team, ensuring the delivery of exceptional 5-star service.
- A sharp eye for detail, with experience maintaining high standards of cleanliness, aesthetics, and functionality across the property.
- A creative professional who knows how to delight and surprise guests, enhancing their experience with thoughtful touches.
- Extensive senior-level hospitality experience within luxury establishments.
- Multi-year experience in leading senior positions (in 5-star hospitality, either in the city or in the bush)
- Must have acquired a hotel management diploma
- Must have prior experience with hotel financials, HR, and food & beverage department and ideally also with the local business market
- Living in Joburg live out position no 9 to 5 mentality. Must have a driving license and own vehicle
- Representable appearance
- Fluent in English, verbal and written, with the necessary basic knowledge of IT systems, Microsoft Office, and hotel reservations systems.
- Experience with OTAs, and experience with PAN Hospitality would be an advantage
- Provident starts after 3 months
- It is 5% company contribution and 5% employee contribution
- In the Liberty Provident the company also pays for a life cover and funeral benefits.
- There is no Medical Aid
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