Hotel Operations Manager

4 weeks ago


City of Johannesburg Metropolitan Municipality, South Africa Wild Dreams Hospitality Full time
The property features 9 elegantly designed rooms4 deluxe, 1 king, and 4 superioras well as a private villa with 4 bedrooms, its own garden and pool, lounge, dining area, and office. Catering exclusively to in-house guests, the hotel offers a refined bar and restaurant experience.
This boutique hotel is part of a prestigious collection of luxury properties, including exclusive safari houses in a private game reserve, a coastal villa, and a beachfront lodge. These properties attract high-end clientele, primarily families from around the world, with significant markets in the USA and UK.
Candidate requirements and responsibilities;
  • The ideal candidate must be a strong and organized individual capable of driving change and instilling discipline while fostering a warm, collaborative team culture.
  • A hands-on mentor with the ability to coach and train the team, ensuring the delivery of exceptional 5-star service.
  • A sharp eye for detail, with experience maintaining high standards of cleanliness, aesthetics, and functionality across the property.
  • A creative professional who knows how to delight and surprise guests, enhancing their experience with thoughtful touches.
  • Extensive senior-level hospitality experience within luxury establishments.
  • Multi-year experience in leading senior positions (in 5-star hospitality, either in the city or in the bush)
  • Must have acquired a hotel management diploma
  • Must have prior experience with hotel financials, HR, and food & beverage department and ideally also with the local business market
  • Living in Joburg live out position no 9 to 5 mentality. Must have a driving license and own vehicle
  • Representable appearance
  • Fluent in English, verbal and written, with the necessary basic knowledge of IT systems, Microsoft Office, and hotel reservations systems.
  • Experience with OTAs, and experience with PAN Hospitality would be an advantage
Package:
  • Provident starts after 3 months
  • It is 5% company contribution and 5% employee contribution
  • In the Liberty Provident the company also pays for a life cover and funeral benefits.
  • There is no Medical Aid

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