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In-store Sales Support specialist- ASAP

4 months ago

Cape Town, South Africa Massive Diamonds Marketing Full time

We are seeking a highly qualified Sales Support Specialist to join our team. In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries.Responsibilities:sponsibilitiesProvide troubleshooting assistance for customer orders, account statuses and relevant problemsProvide data and guides to help the sales team.Stay up-to-date with new product and feature launches and ensure sales team is on boardReview pending orders and specific customers requests to ensure excellent customer service and customer experienceSuggest sales process improvementsRequirementsMatric / NQF level 4SA ID / ASYLUM.Must be a cape town resident.No experience needed.In-depth understanding of sales principles and customer service practicesExcellent communication skillsAnalytical and multitasking skillsTeamwork and motivational skillsBy utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships, while ensuring the smooth operation of our sales team. Join us and make a significant impact on our sales efforts and overall business success.