Store Specialist: Beauty, Table Bay Mall
2 weeks ago
This is a summary of what the job involves to help you decide if you are a good fit.
We are seeking a highly motivated and customer-focused individual to join our team as a Store Specialist in the Beauty department at Job Jack.
The successful candidate will be responsible for promoting the beauty range to customers, utilizing their specialist knowledge to maximize sales and exceed customer expectations.
Key Responsibilities:
- Utilize product knowledge to suggest buying options to customers
- Report acts of dishonesty related to shrinkage and fraud to the line manager or shrinkage hotline
- Provide exceptional customer service to internal and external customers
- Manage stock levels and ensure shopkeeping disciplines are continuously in place
- Ensure cosmetic sales are in line with agreed sales budget
- Minimize shrinkage in line with store targets
- Participate in team to ensure achievement of department and store goals and general store operational duties
- Control administration, including IBTs, RTMs, price and discrepancy reports
- Maintain good housekeeping standards and sales delivery according to target
- Always maintain customer service levels
- Minimize tester waste and shrinkage
- Manage self, appearance and standards
- Communicate any irregularities to the store team leader
- Deliver a sound knowledge of products
- Create the appropriate ambience in the department through maintaining standards
Requirements:
- English language proficiency
- Clear criminal record
Preferences:
- South African candidates
- Experience in sales or retail environment
- Minimum 1 year experience in beauty sales environment
- Availability and flexibility to work different shifts and across the store
- Experience in a food handling environment is beneficial
- Passion for retail and selling
- Personal leadership and attitude to work
- Passion for customer service and establishing lifelong relationships with customers
- Versatile communication skills
- Attention to detail and accuracy
- Able to work well within a team
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