Retention and Collections Lead

TalentCru is seeking a highly skilled Retention and Collections Strategist to lead our Life and Funeral Operations team. This pivotal role will establish and manage our newly formed retention/preservation department, driving strategies that optimize customer retention and collections processes from start to finish.As a key member of our team, you will have...

We are looking for an experienced collections and retention expert to join our TalentCru team. As Retention and Collections Lead, you will be responsible for managing collections processes and developing strategies to improve retention rates.This role offers a competitive salary of around $90,000 per year, commensurate with your experience.About the Role:You...

TalentCru is seeking a seasoned professional to lead our newly formed retention/preservation department. As a key member of our Life and Funeral Operations team, you will be responsible for developing and implementing effective collection strategies to optimize customer retention.We estimate this role to pay approximately $85,000 per annum, based on the...

**THE JOB AT A GLANCE** As a Retentions Agent, you will be responsible for contributing to RML’s strategic deliverables by communicating with customers, members, and employees to increase loyalty and retain their business or service. **WHAT WILL YOU DO?** **Customer Retention** - Effectively manage retention queries - Submit daily, weekly, and monthly...

The Retentions Specialist is responsible for implementing customer retention programmes and initiatives to increase loyalty and retain business. Key activities: **Responsible for managing a team of Retentions Agents who drive retention and upselling of Life Products for the core customer base.** Upselling Liaise with collections team to ensure the...

The Retentions Manager oversees retentions operations of the company, responsible for creating, implementing, and analysing retention campaigns across all channels and at all stages of the customer lifecycle to maximise customer lifetime value. Key activities: **Responsible for maintaining and improving client satisfaction, retention, revenue and...

**THE JOB AT A GLANCE** As the Retentions Manager, you will oversee retentions operations of the company, in line with internal procedures and guidelines to ensure strategic objectives are met. You will be responsible for creating, implementing, and analysing retention campaigns across all channels and at all stages of the customer lifecycle in order to...

A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They have an amazing new **job** opportunity for a **Retention Specialist** to join their team in **Johannesburg**. You will be responsible for the creation and planning of all retention-based marketing for the High-Value segments,...

TalentCru is seeking a seasoned collections and retention professional to lead our newly formed retention/preservation department. As a key member of our Life and Funeral Operations team, you will be responsible for developing and implementing effective retention and churn reduction strategies.The estimated annual salary for this role is approximately...

Gauteng - , - JHB - Northern Suburbs - Market- Related - (Market related) - Our client, a leading and trusted compliance management software solutions provider is looking for a Retention Specialist to join their team. **The Impact of the Role**: The Retention specialist role responsible for compelling our clients to renew their annual license. This is...

**Job Title**: **Lead (senior manager/Exec.)** Recoveries Sales Customer Success **Job Type**: Permanent Role **Location**: Sandton, Johannesburg with occasional in-country and international travel **About**: Currently on an aggressive global growth path, with exciting digital, big data and business management opportunities for ambitious professionals....

A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They have an amazing **job** opportunity for a **Retention Manager** to join their team in **Johannesburg**. You will be responsible for creating, implementing and analysing retention campaigns across all channels and at all stages...

We are looking for a **Customer Retention Manager** to join our **Strategy and Operations team** as we scale up and drive digital and financial inclusion across our markets. As the **Customer Retention Manager**, you will oversee and drive the daily operations of our retention team. This includes hiring and developing retention representatives and team...

**Requirements**: - Experience in working for a leading App - 2-3 years’ experience with User Retention and Activation in the app eco-system - Strong analytical skills for modelling performance and opportunity with large sets of data - Experience with AppsFlyer, Google Analytics (Firebase), Qlik and other App marketing/reporting tools required -...

**We're looking for** An experienced retentions specialist to join our clients operations team, you will be responsible for ideating, designing, implementing, and managing all retention and conservation strategies for the company's funeral insurance book. **Who are you?** - Thorough understanding of the funeral and micro in insurance landscape of South...

A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They have an amazing new **job** opportunity for a **VIP Retention Specialist** to join their team in **Johannesburg**. You will be responsible for the creation and planning of all retention-based marketing for the High-Value...

**Job Advert Summary**: The purpose of this role is to nurture the customer relationship and acts as a sales enabler to drive re-purchase loyalty toward PPS Short Term Insurance products and services. This individual will ensure maximum correlation between customer requirements and PPS Insurance products and/or services to strive for consistent delivery by...

Our client in the Banking industry is looking for a Manager for their Collections Call Centre. **Purpose Statement** - To minimise bad debt by contacting clients with overdue instalments on the bank’s loan products, rehabilitating these clients and enabling sales. - To maximise the service delivery of Centralised Collections through the management of the...

**_Head of Retentions _** **Job Type: Full Time** **Work Location: Sandton** **Schedule: Monday to Friday, 8am to 5pm** **Competitive salary + commission structures** **_Why Join Our Client? _** Our client, a fast-growing FinTech, empowers the local economy by supporting ambitious business owners. As an entrepreneur-led company, they foster a...

**Randburg** **Main Purpose of the Job** To communicate with customers to increase loyalty and retain their business or service. You will speak with customer or employees over the phone or in-person and will often need to quickly devise solutions to problems you are presented with. You will be required to negotiate directly with customers to ensure their...