Assistant Night Manager

4 days ago

Cape Town, South Africa HR Genie Full time

At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.

We also offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package.

Our care for our staff and our dedication to social and environmental responsibility sets us apart. Join our community that values respect, care, and growth.

Assistant Night Manager

Cape Town | On-site

As our Assistant Night Manager, you are an inspiring, empowering, and results-oriented leader with a passion for service excellence while maintaining standards and meeting or exceeding financial goals.

You will assist the Night Manager in running the night shift efficiently by managing and monitoring the activities of all night shift employees, making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training, and correcting where needed.

As part of your duties, you will direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety and conduct the briefing for all staff during the night shift. You will inform all overnight staff of nightly activities, group and special arrivals, requests, and repeat guests. You will also act as manager on duty for the hotel in the absence of management, dealing with complaints, problem-solving, disturbances, special requests, and any other issues that may arise.

You will manage the department's night shift, ensuring all employees perform the tasks assigned to them and coordinating Front Office and night Audit activities with the Night Team. You must actively participate in the decision-making process regarding guest relocation for nights when overbooked, execute accordingly, and ensure a smooth relocation process.

Monitoring and developing team performance to provide supervision, scheduling, assigning nightly work, conducting training, counselling and evaluations, and delivering recognition and rewards will form part of this role.

In addition, you will ensure the accurate completion of the daily night audit and balance all the reconciliations, as well as oversee the preparation and accuracy of Daily Revenue Reports. You will also assist the Night Manager in implementing and enforcing financial controls throughout the department.

You must be aware of and able to enforce all health and safety/emergency/fire procedures and report any suspicious persons, activities, and/or hazardous conditions to the security department and/or the front office manager.

You have a Matric Certificate with a hospitality qualification with at least 5 years' experience in a Front Office/ Night Manager role in a busy, high-demand environment. Along with this, you have a strong Room Division & Food and Beverage operational background with experience in managing a team. You are experienced in using technology including micros, opera / speed point machine, CCTV, MS 365.

You are flexible, able to work shifts and fulfil duty management shifts when required, have a valid Driver's License, and own transport.

You are a proactive and innovative professional passionate about delivering exceptional quality. You have excellent communication skills, solid financial and business acumen, and a client-focused mindset with a market orientation. You will need to be decisive and able to create support from others while also possessing strong strategic insight and the ability to plan and implement effectively.

Closing date: 12 July 2024.

We are an equal opportunity employer.

  • Assistant Night Manager

    4 weeks ago

    Cape Town, South Africa Edge Personnel (Pty) Ltd Full time

    The successful applicant will be required to: Manage at night in the absence of Duty Manager, Night Manager or General Manager Provide effective, excellent guest service Assist in Front Desk duties, including check-in and checkout of guests Support and assist Night Manager in the day-to-day operations Uphold staff appearance and grooming...

  • Assistant Night Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Edge Personnel (Pty) Ltd Full time

    The successful applicant will be required to:Manage at night in the absence of Duty Manager, Night Manager or General ManagerProvide effective, excellent guest serviceAssist in Front Desk duties, including check-in and checkout of guestsSupport and assist Night Manager in the day-to-day operationsUphold staff appearance and grooming proceduresEnsures that...

  • Night Manager

    2 weeks ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **Please note that this position is open to South African citizens only and requires a valid driver’s license.** A four star hotel in Cape Town, is seeking an inspiring, empowering, and results-oriented Night Manager. This role requires a leader with a passion for service excellence, maintaining standards, and achieving financial goals. Duties and...

  • Night Manager

    1 week ago

    Cape Town, South Africa HotelJobs.co.za Full time

    At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities...

  • Night Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.We also offer growth opportunities...

  • Night Manager Mp

    2 weeks ago

    Cape Town, South Africa HotelJobs.co.za Full time

    At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities...

  • Night Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Tanya Serra Full time

    Job Posted: 01-Mar-2023 Location: Cape TownA 4* Hotel situated close to the Waterfront seeks a Night Manager.The Night Manager is the Manager on Duty and responsible for all hotel operations during overnight shift hours, focusing on Front Office operations, night audit and hotel safety/security. Maintain a professional and highquality service oriented...

  • Night Duty Manager

    3 weeks ago

    Cape Town, South Africa Global Talent Solutions Full time

    Night Duty Manager Leading property management company is looking for a night duty manager for a commercial and residential building based in Cape Town CBD **Responsibilities**: - Respond to and co-ordinate nighttime emergencies i.e., plumbing/electrical failures etc. - Call the emergency/after hour contractors etc. - Ensure guards are alert and at their...

  • Night Duty Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Global Talent Solutions Full time

    Night Duty ManagerLeading property management company is looking for a night duty manager for a commercial and residential building based in Cape Town CBDResponsibilities: Respond to and coordinate nighttime emergencies i.e., plumbing/electrical failures etc. Call the emergency/after hour contractors etc. Ensure guards are alert and at their posts. Ensure...

  • Kitchen Assistant

    4 weeks ago

    Cape Town, South Africa The Haven Night Shelter Welfare Organisation Full time

    The Haven Old Age Home in Wood Stock requires the services of a Kitchen Assistant who will report directly to the Manager. The Kitchen Assistant will be responsible for: - Properly cleaning and sanitising all food preparation areas according to established standards of hygiene. - Washing and appropriately storing all cooking appliances, instruments,...

  • Night Manager

    2 weeks ago

    Cape Town, South Africa Tych Business Solutions Full time

    The position is to assist guests with their overnight requests and balance accounts from the day shift. Responsible to check in guests and manage any requests they might have. Ensure excellent services is rendered and that the guests have a good experience while staying at the property **Minimum Requirements** - Matric - 2 years experience in the same /...

  • Night Manager

    3 weeks ago

    Cape Town, South Africa Newmark Hotels Full time

    Title: Night Manager The Rockefeller Hotel, Cape Town DUTIES & RESPONSIBILITES - Ensure that all company policies, procedures & SOPs are adhered to - Carries out a detailed audit on the previous day’s business & verifies the revenue taken - Verify Daily House Activity report & ensure that all arrivals have checked into the Hotel and that guest folios...

  • Night Auditor

    2 weeks ago

    Cape Town, South Africa One&Only Cape Town Full time

    Night Auditor (9433) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

  • Night Auditor

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    We are looking for a Night Auditor under the direction of the Manager and withing the limits of the Hotel's policies and procedures, assists with overseeing and directing all aspects of Hotel's Operations, specifically including Reception, Switchboard, Bar, Restaurant and Setting up breakfast. Ensuring early teams are at their posts on time, everytime

  • Hotel Night Auditor

    2 weeks ago

    Cape Town, Western Cape, South Africa Freerecruit Full time

    An award-winning hotel in Sea Point is looking for a Night AuditorExperience required:Hotel Management Diploma/Degree an advantageExperience in FO hotel environment a mustMinimum 1 year experience in guest serviceMS Office, Semper and GAAP preferredAttention to detailMust be fluent in English, additional language an advantageFlexibleExcellent time management...

  • Night Auditor

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Large 5* Hotel in Cape Town is looking for a Night Auditor, the purpose of this job is to support the existing management team in delivering successful operations, achieving the hotel objectives and improving profitability. Responsible for many end-of-day tasks, including processing guest payments, balancing reports, reconciling the cash drawers at the front...

  • Night Auditor

    2 weeks ago

    Cape Town, Western Cape, South Africa HOTEL AND CATERING PERSONNEL Full time

    We are looking for a Night Auditor under the direction of the Manager and withing the limits of the Hotel's policies and procedures, assists with overseeing and directing all aspects of Hotel's Operations, specifically including Reception, Switchboard, Bar, Restaurant and Setting up breakfast. Ensuring early teams are at their posts on time, everytimeSalary:...

  • Night Manager

    1 month ago

    Cape Town, South Africa Career Custodians Full time

    Village N Life is a leading Tourism and Hospitality company that is based in the beautiful Camps Bay.The Bay Hotel, a luxury hotel based in Camps Bay on the beachfront seeks a Night Manager to join their Front Office Team.The position is to assist guests with their overnight requests and balance accounts from the day shift. Responsible to check in guests and...

  • Night Manager

    1 month ago

    Cape Town, South Africa Career Custodians Full time

    Village N Life is a leading Tourism and Hospitality company that is based in the beautiful Camps Bay.The Bay Hotel, a luxury hotel based in Camps Bay on the beachfront seeks a Night Manager to join their Front Office Team.The position is to assist guests with their overnight requests and balance accounts from the day shift. Responsible to check in guests and...

  • Night Manager

    4 weeks ago

    Cape Town, South Africa Career Custodians Full time

    Village N Life is a leading Tourism and Hospitality company that is based in the beautiful Camps Bay.The Bay Hotel, a luxury hotel based in Camps Bay on the beachfront seeks a Night Manager to join their Front Office Team.The position is to assist guests with their overnight requests and balance accounts from the day shift. Responsible to check in guests and...