Debtors Administrator x 2

1 month ago

Johannesburg, South Africa IntelliStaff Full time
Area/ Location: Chloorkop

Job Overview:

A meticulous and detail-oriented Debtors Administrator is needed to join the finance team. The primary responsibility of this role is to manage and monitor outstanding debts, ensuring timely collections and maintaining healthy cash flow. This position requires excellent organizational skills, a strong understanding of financial processes, and the ability to communicate effectively with clients to resolve payment issues.

Key Responsibilities:
Debt Collection:
  • Manage and maintain an accurate, up-to-date list of outstanding debts.
  • Contact customers via phone, email, or letter to follow up on overdue payments.
  • Negotiate payment terms and set up payment plans when necessary.
  • Coordinate with the legal team or external collection agencies when required.
Account Reconciliation:
  • Reconcile customer accounts, ensuring accurate records of payments, credits, and outstanding balances.
  • Investigate and resolve discrepancies between customer accounts and financial records.
Invoicing & Statements:
  • Prepare and issue accurate and timely invoices to clients based on agreed-upon terms.
  • Ensure statements of accounts are sent regularly and reflect the current status of outstanding debts.
Reporting & Documentation:
  • Maintain accurate records of debtors status and payment history.
  • Provide regular reports to management on aging accounts, outstanding balances, and collections progress.
  • Document and store all client communications securely.
Customer Support:
  • Address customer queries regarding accounts or payments.
  • Work closely with other departments (sales, customer service) to ensure smooth and efficient communication regarding outstanding invoices.
Credit Risk Management:
  • Assist in assessing the creditworthiness of new clients and monitor existing clients credit limits.
  • Flag accounts showing signs of financial distress or payment issues.
Skills and Qualifications:
Education:
  • A diploma or degree in finance, accounting, or a related field is preferred.
Experience:
  • Minimum of 2 years of experience in a debtors or accounts receivable role.
  • Proficiency in accounting software (Syspro) and MS Excel.
  • Prior experience in customer collections or credit control is highly desirable.
Key Skills:
  • Strong written and verbal communication skills. Fluency in Afrikaans is a plus.
  • Excellent attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Problem-solving skills and professionalism in handling difficult situations.
  • High level of numeracy and financial acumen.
Personal Attributes:
  • Reliable, proactive, and able to prioritize tasks effectively.
  • Positive, customer-focused attitude.
  • Discreet and trustworthy in handling sensitive financial information.

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