Remote Customer Service
2 days ago
Responsibilities for Customer Service RepresentativeRespond to customer inquiries and requests via telephone, email, and chat in a timely fashionDocument all inquires, requests, resolutions, and follow-up tasksEscalate inquires and requests as necessary to the appropriate department or person following outlined guidelinesDisplay a courteous and empathetic attitude to all customersPerform research to answer customer inquiries and requestsGrow existing customer accounts through exceptional customer service and effective sales techniquesMeet quantitative performance metrics as outlinedKeep customer accounts current by updating databases during callsQualifications for Customer Service RepresentativeHigh school diploma or general education degree (GED) required1 year of customer service experienceExperience working with inbound and outbound calls, customer retention, and inside sales preferredProficient in Microsoft OfficeExcellent interpersonal and communication skillsComfortable working in a high volume roleDemonstrated ability to prioritize tasks and manage time efficientlyBasic computer skills in various software and web-based application
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Remote Customer Service
2 days ago
Durban, South Africa Coledesk Full timeResponsibilities for Customer Service RepresentativeRespond to customer inquiries and requests via telephone, email, and chat in a timely fashionDocument all inquires, requests, resolutions, and follow-up tasksEscalate inquires and requests as necessary to the appropriate department or person following outlined guidelinesDisplay a courteous and empathetic...
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Dutch Speaking Customer Service
7 months ago
Durban, South Africa Black Pen Recruitment Full time**Dutch Speaking Customer Service & Sales Representative (Fully Remote)** Our client is a global contact center outsourcing company that specialises in providing customer support and back-office services. With contact centres in strategic locations robust quality assurance processes. **Job Type**: Remote | South Africa Salary Range: R160 000 CTC Per...
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Remotely Bookkeeper
7 months ago
Durban, South Africa Msuduka Holdings Full time**Job brief** We are looking for a skilled and experienced Bookkeeper to file annual SARS tax submission, annual cipc submissions, handout tax compliant good standing certificate to our clients. this post is 100% remotely working from your comfortable of your home. benefit No bus or taxi cost. work at your schedule. we offer bonus depending on work...
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Customer Service Advisor with Data Skills
7 months ago
Durban, South Africa Ecomnova Full time**We are looking to add to our remote team working in the Durban area.** You'll have the opportunity to learn about and influence the whole customer journey and provide insights for other teams. We don't see customer service as just fielding queries and complaints. It's an opportunity for us to improve a customer's experience at every point in their...
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Remote Sales Consultant
9 hours ago
Durban, South Africa Unique Personnel Full timeJob Title - Remote Sales Consultant - Job Number - 72863 - Skills - Ms Office - Industry - Recruitment - City - eThekwini (Durban) - Job Description **Responsibilities**: - Consultative Selling: Understand clients' business needs, challenges, and objectives. Recommend and demonstrate relevant products or services that align with clients' goals and provide...
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German Speaking Customer Service Advisor
7 months ago
Durban, South Africa Kinesis (Call centre staffing) Full time**Requirements** Must be credit and criminal clear. **Must be able to speak German.** Must be able to work remotely. 1 year of Customer service experience. Tertiary qualification Grade 12 required **Duties and responsiblities** Answering inbound calls. Will be in the content moderator space. Identify and rate text as per the defined policies and...
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Sales Agent
2 days ago
Durban, South Africa Compare The Networks Ltd Full time**Sales Agents - Remote** **Job description** **About Us**: We are a UK based company operating since 2008. We are a free service that offers mobile phone packages that helps businesses communicate with employees and customers more cost-effectively. We are a nationwide independent mobile phone specialist that excels in business plans to suit all business...
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Mortgage Loan Servicer
7 months ago
Durban, South Africa Exclusively Remote Full time**Mortgage Loan Servicer** Our client is seeking a Mortgage Loan Servicer to manage mortgage loans on behalf of the lender, including collecting payments, handling escrows, and assisting borrowers with various loan-related inquiries and requests **Responsibilities Include**: - Communicate with borrowers regarding their monthly payments. - Coordinate with...
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Customer Service
1 week ago
Durban, South Africa Gigpros Direct Marketing Full timeCustomer service consultants We are looking for an energetic, well-spoken customer service consultant to join out team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries,resolving issues,and providing information on our product and services. **Requirements**: *Matric or...
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German Speaking Customer Service
6 months ago
Durban, South Africa Black Pen Recruitment Full time**Job Type**: Remote | South Africa **Salary Range**: R200 000 CTC Per Annum **Requirements**: Fluent in German (B2) and English Completed Matric Fibre Line 10 mbps / 5 mbps South African Citizenship or Identification **Benefits**: 40 hours per week, 8-9 hour shifts per day **Training**: 4 weeks (Fully paid) **Probation period**: 4 months Health...
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Dutch Speaking Customer Service
6 months ago
Durban, South Africa Black Pen Recruitment Full time**Job Type**: Remote | South Africa **Salary Range**: R160 000 CTC Per Annum **Requirements**: Fluent in Dutch (B2) and English Completed Matric Fibre Line 10 mbps / 5 mbps South African Citizenship or Identification B enefits 40 hours per week, 8-9 hour shifts per day **Training**: 4 weeks (Fully paid) **Probation period**: 4 months Health Insurance...
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Italian Speaking Customer Service
6 months ago
Durban, South Africa Black Pen Recruitment Full time**Job Type**: Remote | South Africa **Salary Range**: R190 000 CTC Per Annum **Requirements**: Fluent in Italian (B2) and English Completed Matric Fibre Line 10 mbps / 5 mbps South African Citizenship or Identification **Benefits**: 40 hours per week, 8-9 hour shifts per day **Training**: 4 weeks (Fully paid) **Probation period**: 4 months Health...
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Remote Key Accounts Manager
9 hours ago
Durban, South Africa Unique Personnel Full timeJob Title - Remote Key Accounts Manager - Job Number - 72864 - Skills - Ms Office - Industry - Recruitment - City - eThekwini (Durban) - Job Description **Responsibilities**: - Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Understand their business needs, objectives, and challenges to provide...
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Service Solutions Key Holder
3 weeks ago
Durban, KwaZulu-Natal, South Africa Service Solutions Full timeCompany OverviewService Solutions, a leading international FMCG retailer, is seeking an exceptional candidate to fill the role of 3rd key holder for our busy Pavilion Branch. Our company prides itself on delivering excellent customer service and providing a unique shopping experience for our clients.Salary The estimated salary for this position is $50,000 -...
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Customer Service
7 months ago
Durban, South Africa Esteem Recruitment Full timeWe currently seek a Customer service agent for a company based in Durban - Matric - Good Communication skills - Quick Problem solver - Min 2 years experience in the relevant role **Job Types**: Full-time, Permanent **Salary**: From R7 500,00 per month **Experience**: - Customer service: 1 year (preferred)
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Customer Sales Representative
2 months ago
Durban, South Africa Innovative Acquisitions International Full time**Job Title**: Customer Sales Representative **Location**: Durban, South Africa **Job Type**: Full-time **Job Summary**: **Responsibilities**: - Generate leads and identify potential customers - Build and maintain relationships with customers - Manage and update customer database - Present and sell company products and services to customers - Achieve...
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Customer Sales Representative
2 months ago
Durban, South Africa Innovative Acquisitions International Full time**Job Title**: Customer Sales Representative **Location**: Durban, South Africa **Job Type**: Full-time **Salary**: Commensurate with experience Innovative Acquisitions International is looking for a motivated and talented Customer Sales Representative to join our team in Durban. As a Customer Sales Representative, you will be responsible for driving...
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Customer Services Representative
7 months ago
Durban, South Africa Vopak Full timeDurban Customer Service 40 hours **Description of** **this vacancy**: **Purpose of Position** Responsible to manage allocated customers effectively and ensure that the service promise is realized through the service delivery process. Monitor and report progress to the customer proactively, including deviation management. Manage the customer’s...
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Customer Sales Representative
2 months ago
Durban, South Africa Innovative Acquisitions International Full timeJob Title: Customer Sales Representative Location: Durban, South Africa Job Type: Full-time Salary: Commensurate with experience Job Description: Innovative Acquisitions International is looking for a motivated and talented Customer Sales Representative to join our team in Durban. As a Customer Sales Representative, you will be responsible for driving sales...
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Customer Service Representative
1 week ago
Durban, South Africa Ciazcon Full timeCurrently we are searching for a Customer service representative for Durban, South Africa **Responsibilities of this Post**: Portraying a positive company image and engaging in professional and friendly communications with customers. Establishing and maintaining customer relationships. Actively listening to customer needs and enquiries to determine...