Head Of Safari Reservations

Found in: Talent ZA 2A C2 - 2 weeks ago


City of Johannesburg Metropolitan Municipality, South Africa Keo-Kutlwi Group (Pty)Ltd Full time

DUTIES AND RESPONSIBILITIES•Focusing on Service levels with attention to detail and accuracy, timeous feedback ,etc•Problem solving and communicating with Tour Operator•Working very closely with all Team members in Reservations•Implementing new systems / processes within reservations to continuously improve business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology.•Managing of the Reservations budget and ensuring that this is effectively implemented and managed.•Plan and support the development of individuals’ skills and abilities through coaching and other interventions so that they can fulfil current or future job/role responsibilities more effectively.•Foster a culture of leadership at all levels, promoting collaboration, continuous learning, and an inclusive environment.•Integration of systems between Reservations, Finance and Operations – ensuring the flow of information is correct for ease of information flowing to Camps .etc.•Managing the business reports which is generated from Tour Plan•Ensuring all systems are fully operational e.g. Emergency weekend cell phone•Developing reports to administer and grow the business for conversions from Provisionals to confirmed•Ensuring that we maximise our capacity of selling and ensuring limited deadbeds are created•Ensuring timeous feedback to Operators with quick turnarounds, attention to detail etcREQUIRED QUALIFICATION•Matric•Tertiary qualification in Travel and Tourism or relevantREQUIRED EXPERIENCE•Minimum of 5-7 years of experience in leading and managing Reservations TeamKNOWLEDGE, SKILLS AND ABILITIES•Knowledge of Tourplan•Proven leadership and Management Skills•Excellent written and verbal communication skills•Strong organizational and time-management skills.


  • Head Of Safari Reservations

    Found in: Whatjobs ZA C2 - 4 days ago


    City of Johannesburg Metropolitan Municipality, South Africa Keo-Kutlwi Group (Pty)Ltd Full time

    DUTIES AND RESPONSIBILITIES • Focusing on Service levels with attention to detail and accuracy, timeous feedback ,etc • Problem solving and communicating with Tour Operator • Working very closely with all Team members in Reservations • Implementing new systems / processes within reservations to continuously improve business effectiveness and...


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